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March 2024 by April Dawn
They lost my pants and were very rude about it. I will not go back to them.
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October 2023 by Jessica Dee
Worst dry cleaners I have ever been to. Every time I go there to ask for alterations the lady complains with a bad attitude every time. After I tried the items on and took me 40 minutes, she calls up someone and then comes back and tells me no we aren’t doing it. Extremely rude and unprofessional. DO NOT waste your time at this place. I don’t leave bad reviews often, but this place is AWFUL.
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March 2023 by isabella warrensford
do not go here for alterations! every single time i’ve came here i see the same lady who always complains about something whenever i need something done. never coming here again after this last interaction today. i came in at 5:30, i come asking if she can alter these for me which she just had to measure and then had a week or more to do them. she sighs and says “well hurry up we close soon” in the most rudest annoyed tone and as if the measuring won’t take more than a minute. i tried it on for her to tell me that she won’t do it because obviously she’s too lazy. they are regular soft pants kinda like loose sweatpants. i left and i’m never coming here ever again i recommend not coming here ever if u need alternations done because they certainly are always annoyed when asked and won’t do it even tho i’ve had pants here with the same material done before!Service: Alterations
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March 2023 by Giuseppe Badalamenti
I like using K and J,They do great work, there is a seamstress here that I have never used but she was chalking away on some clothes one day as the "old man" was fitting a young man's jacket.The old man doesn't say much but I got him to laugh the other day when I told him, "Don't let me catch you at the Jewel wearing my clothes." (I am 3 times the size as him)He found that really funny. He actually laughed out loud.I felt really accomplished on that one.He is a nice guy though, always quick to get to the register, he is always there, he works really hard, this is a family shop, and I like that too.
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March 2022 by Dan Wagner
We have been using K & J for years. We have never had a problem with them and they are always friendly. We have had a great experience with them laundering and pressing uniforms at a reasonable price.Service: Alterations
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March 2022 by Anthony Vinci
Dont waste your time, wouldnt answer their phone all day and hours are incorrect.
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September 2021 by Amber W.
Horrible customer service!!! I called to see how long it would take to get something cleaned and the lady that answered said she had a customer in front of her call me back another time bye Horrible customer service
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June 2021 by Jeff S.
I realized my suit jacket was dirty last week 5 days before my sons wedding. I dropped off the jacket on Monday and the woman told me it would be done on Thursday afternoon. I went to pick it up and found the jacket just as dirty as when I dropped it off. I brought it to the woman's attention and she said it was an older jacket and they can't guarantee everything would come clean. I then took my fingernail to the sleeve where it looked to be dried food and it came off. She told me to wear the dirty jacket to the wedding the next day and I should drop it off after and they would try again since the actual cleaners is not on premise and she couldn't clean it by the next day. WHAT????????After arguing with her for over 20 minutes, her calling the owner, the only way I could get my jacket back was to pay for it. I had no other choice. I then brought it to Royal cleaners at Royal and Randall. Asked if I could get it cleaned by the next morning at 10 am(the day of the wedding) and she said no problem! I went to pick it up at 10, the jacket was waiting up front for me and it was spotless! Thank you Royal Cleaners!!!! I'm quite sure my jacket never left the premise at K and J cleaners and they just put a bag over it pretending they cleaned it. Stay away from K and J cleaners!!!!!
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March 2020 by Phillip Nocerino
They ruined 4 dress shirts of mine then denied it. All 4 shirts were torn in the same exact spot! I've been going there for every week for 6 months & they would not even offer to help pay for what they did. They lost my business for good!
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January 2020 by Gabriel K.
I looked at the receipt that I was given and found out two different charges, when I went to pickup my clothes I asked the lady over there and she told me " oh it was dirty so we had to clean it extra" I was like you didn't even look at any of my shirt and put them in a basket and gave me a receipt how is that even possible? She said oh it's probably a different material. I was like NO they are All the same material why do you charge me $4.50 for a shirt and the other ones is showing $1.25 each? She said maybe next time I give you discounts. I said no and I didn't leave until the price was changed. I'll never use them again. Please check you receipts and count your clothes before you pay them a penny.
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August 2019 by Carol L.
What a pleasure doing business with these people. Always greeted with a pleasant smile, excellent tailoring, excellent cleaning, people to be trusted to do the best they can, to take care of your cleaning needs.
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March 2018 by Shawn Ayers
I took a leather vest in to have patches sewn on. We taped them in place got everything set. Came back amd none were correct and now have holes in my vest after correcting the patches. And expensive as well.
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March 2018 by urszula spodek
Brought 2 dresses in for Cleaning. One nice black short dress and one summer dress you can machine wash. But since I was packing for a trip and bringing the nice dress in I thought why not bring them both. The summer dress had a couple dirt spots. I go in and show them to the lady. She says ok fine. I go pick them up and ask if she got the stains out? She didn't even know there was stains!!! I look and they faded a little but were still there. She goes oh no looks like they didn't. A bit mad since I told her that's the only reason I brought it in. She then tells me it didn't come out because I machine washed it previously and didn't just bring it in?? Really??? She then charged me $22 something for them. You could at least discount the cleaning on that dress!!! Especially since you don't even clean it properly because you forgot there was stains. Never coming back here again!! Too expensive and not good Cleaning!
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April 2017 by Kara B.
Great cleaning and alterations. After coming here many times for cleaning of coats and pants, I needed an alteration. She did a wonderful job on a bridesmaids dress, I will definitely come back again!
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March 2017 by Jeff Christiansen
They do a great job and their prices are reasonable.
