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October 2024 by Julia Marks Edwards
We have always been really happy with Dundee Animal Hospital. Dr. Lathrop and staff are wonderful and provide compassionate, straight forward care at standard prices. I like that they also have an after hours service and hospital should we need it.
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October 2024 by gwenda king
Extremely disappointed with this clinic. I would highly recommend going somewhere else. Giving them the benefit of the doubt many times I have moved to a different animal hospital and it was a completely different experience. Front desk ladies are not very friendly, extremely high prices, almost double vaccinated my dog, and the veterinarian was uncertain about everything she was saying.
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October 2024 by Diane Tymec
Dr Larson and Dr Lupo are amazing. Some of my dogs actually like coming to see them!! They do all of the needed testing to thoroughly diagnose issues. They explain everything to me in great detail so I get it, and are incredibly patient and understanding with me and my pets. I feel very lucky to be working with them and the entire team at Dundee Animal Hospital. I wouldn’t trust my furry family members in anyone else’s care! Thank you to the entire team there for everything you have done for my family!
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October 2024 by Niki Berthold
Doctors and staff were amazing with my cat even with the most uncomfortable parts of the exam. Made us feel so secure and had actual answers for me
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October 2024 by Christine Borgersen
All of the staff members are super nice, friendly, and caring. The doctors are on time and full of knowledge.
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October 2024 by Arthur Kravtsov
- Convenient location
- Short wait
- Friendly staff
- Knowledgeable doctor
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September 2024 by Shawn Nohl
I would trust NO ONE else with my boys. You all are AWESOME! Sometimes I'm a crazy pet mom so I should be thanking all of you.
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September 2024 by Larry Arnett
We’ve used these doctors for over 30 years and they provide nothing but the best care for your pets. All of the staff are helpful in answering questions and dealing with your pets needs. Their end of life care and compassion to pets and family is beyond what many other facilities provide. Highly recommend them for all your pet health needs.
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February 2024 by Julia Soto
This is the place to go for your animals! They are ALWAYS accommodating towards me and my dog. My dog isn’t the easiest to deal with and they are always on top of everything and know how to handle him and treat him. Everyone here is always so nice and gentle with him, they know the do’s and don’ts! The first time I came here they informed me of a few things my previous vet didn’t let me know of. If I could give a 5 star to every person working here, I definitely would! They aren’t just people who treat my dog, they do ACTUALLY care for him as if he was their friend. He hates coming here hahah, but they definitely make it easier. Thank you thank you thank you to everyone who works here! Thank you for being so nice and welcoming with him too, it truly means a lot!
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January 2024 by Gladys V.
I would strongly advise against recommending this place to anyone who loves their pet. I made the mistake of taking my dog to the Dundee location on January 5th, and it resulted in immense pain and suffering for her, leading us to make the heartbreaking decision to put her down. The vet wasted no time in charging us a staggering $825.75. While I understand the need for payment, what infuriated me was their lack of professionalism and compassion when it came to dealing with our deceased pet. This was my first experience saying goodbye to my dog, and the veterinary clinic did not offer any options for keepsakes such as fur or paw prints. During such a challenging time, when the client's mind is filled with an overwhelming mix of emotions, the least they could have done is provide these small gestures of comfort and remembrance. Upon returning home, I requested my dog's paw prints from the clinic. The receptionist casually mentioned, "Nala, the German shepherd that came in today? Yes, the doctor assumed you would want some, so we made three copies for you." However, when I went to collect my dog's ashes, there were no copies of her paw prints. I immediately contacted the veterinary clinic, and they claimed there had been a miscommunication. Apparently, they had obtained paw prints for a different Nala, assuming the other family wanted them. They failed to confirm or clarify whether they were speaking to the right family. And the fact that they believed they could dismiss the emotional distress they caused by offering a simple apology for a "miscommunication" is unacceptable. I will never comprehend the level of unprofessionalism and disrespect displayed by the staff at this veterinary clinic. I will never recommend anyone trust them with the well-being and care of their beloved pets Moreover, due to their lack of empathy and disregard for emotional sensitivity, I even question whether the ashes I received are truly those of my dog. I wouldn't be surprised if they don't care whose ashes they are providing.
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January 2024 by Carlos Villanueva
I brought my Chihuahua who was not able to walk at all at about 6:57 PM and the door was locked. Two vet tech by the name of Bree and Debbie asked me if the door was locked to the lobby I said yes they saw that I was in a panic regarding my dog And then they jumped into action and took my dog and brought him inside and then Dr. Larson evaluated my dog Oreo and gave the right combination of medication for him to be able to walk again. Dr. Larson kept on insisting that this is a longshot for him to be able to walk again but it worked but I would never see Dr. Larson if it wasn’t for veterinary technicians who jumped into action. I’ve been taking my dogs to Dundee animal hospital for over 30 years and this is why staff tries their best to make you feel that you’re part of family and I really appreciate the Dundee animal hospital family.
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September 2023 by Kim Gilmore
Have taken generations of my animals to Dundee Animal Hospital Elgin location. They are kind, knowledgeable and always have a smile and truly have cared about my cats and dogs over the years from birth to end of life. Dr. Lupo specifically saved my 7 year old dog's life by finding a maintenance regime for his grand mal seizures. My dog lived another 7 great years under Dr. Lupo's care when we thought we were originally going to lose him. Could not recommend this place more! Take your animals here!
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August 2023 by Marian Dressel
Dr. Larson is the best. He takes the time to explain & answer questions. He's never given up on our Bella and has really helped her with all of her issues. Would definitely recommend him.
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July 2023 by Dawn C.
Expensive, but they are necessary in an emergency. Just like a human ER, bring a charge card. I feel they are a dedicated team and thorough trying to figure out why your pet is ill, do offer you alternatives for paying less. However, it's your family member and important to figure out asap. This hospital is the genuine and do care about your pet.
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May 2023 by Chuck Flynn III
Incredible staff and incredible care. All of our cats have had a great experiences here and were well taken care of. That says a lot when one of them is a large cat who doesn’t like strangers, but they even did outstanding handling him and keeping him safe, even if he was dead set on doing all he could to work against them. I don’t have enough good I could say about them.