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April 2024 by maritza g
I been going to the bank for years and never had a bad experience but today I took my grandmother to take money of the bank and this one lady was "helping" her but basically yelling at her. You can't treat older people like that my grandmother is not deaf she can hear you. This one employee needs more training on customer service, and if she doesn't like working with people why she even there ?
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February 2024 by Viktor Scham
How old crossing bank Alger people are so rude just like the one in Hanover Park they need to be reeducated unfriendliness to people there’s only one bank that I start going to my bank in Streamwood they are very nice and courteous. They greet you and say goodbye using your first name not like these two banks
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January 2024 by Nader Alnatsheh
Mrs. Ingrid Pope was very professional, nice and helpful. I had a question, and she took me to her office (without a scheduled meeting) and answered all my concerns.
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November 2023 by Oli Ponce
Worst atms in the area always something wrong with them.
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September 2023 by Sharon Kay Knight
I cannot access my acct. I have entered all other info but need help as It doesn’t take my user or password. No option for such help. Please help!
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August 2023 by Mohammed Mozum Mohiuddin
staff and service's are excellent
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July 2023 by J Felix Lopez
Personal wasn’t professional we had and appointment make us wait for long time and after that they couldn’t help us
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June 2023 by elijah coats
Terrible banking experience. Going to get paperwork notarized 11 pages for a new car purchase and I was turned away when the notary was available with no clients. Told me to come back at 3:15pm when it was 10:10am like huh. Then the greeter/concierge did nothing to assist. He said to go to another bank location and called one but didn’t get through so he gave me the number. Sir I could have done the same thing. Your in the customer service business doing nothing means your not doing your job. Avoid this branch. Last note had to stand because all the seats were SUPER DIRTY
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June 2023 by Ivonne Barreto Rivera
It is a highly incompetent bank! I do not recommend them to anyone, for whatever reason they block your accounts and you are embarrassed when you go to pay!! And to top it all off you have to wait more than 2 days for it to be unlocked. I only have a month with this bank and tomorrow I'm going to cancel it! I should never have left PNC Bank it is the best
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June 2023 by Yunuen Raya
Poor customer service.
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June 2023 by Alex Sanz
Good deal
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June 2023 by damaris Alvarez
Their employees are very friendly ??
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January 2023 by Zanovia Mitchell
Very racist If you’re not Spanish
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April 2022 by banana1ee
Messy. Unorganized. They take to much time to pass people with appointments. Would not recommend to visit this place.
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March 2022 by Ashley B.
Chase closed my savings account, which then led to problems with my Federal Refund. I have spoken to multiple representatives, and have been on the phone all day, with regards to it. Needless to say, my husband and I will go find somewhere else to bank with.
