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March 2023 by Elizabeth P.
Absolutely the worst. After MANY years with them we finally had no choice but to leave. And crazy enough another big insurance company gave us a policy that is almost $100 less a month than the one we had with them AND a lower deductible. The customer service is TERRIBLE. Everyone in that office is terrible AND RUDE and just honestly doesn't give a crap. Which is really sad and pathetic. Your in a customer service job have some! And good luck getting a phone call back... that never happened either. Charles is also never there or never able to talk. So that was a shocker. Oh and to top it off they add claims to your driving record. Probably to jack up the monthly premium like they were doing with us! Oh but it was the claims department that did thay not them they said. They are a joke. Save money and time go some where else. It's a shame that loyal customers can't stay and have to leave after decades with them. But they don't care so it's cool! And I'm saving money and have a friendly agent who calls me!I'd give them zero stars but thay wasn't an option.
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March 2023 by Kaylie Martinson
This agency makes me feel like I'm family. They consistently have my best interests in mind and are actively trying to save me money.
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March 2023 by Alan Martinez
Excellent service and great company.
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March 2023 by Michael G Flowers (Mike)
Great insurance company!
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January 2022 by Juan Alvarez
Great service. Great rates. I didn't know how bad the little lizard was screwing me.
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September 2021 by AMIS Real Estate
Emeri Sarabia, she is unprofessional, rude, don't provided insurance, take more than 10 days, still didn't provide correct insurance, take extra care while dealing with her
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September 2021 by James Warren
Clean, easy to get to , it's insurance what more do you want to know
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December 2020 by Nilda Suarez
All of Chuck's staff is amazing!!! I have worked with Jackie for years and I love her!!
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December 2020 by John Regan
I’m very happy with the service I get from Chuck and the gang!
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March 2020 by aj f
Long time customer and they are the best, the office lady's have helped me so much that 5 stars isn't enough. They have walked me thru claims and help me get money back. Very happy with them
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February 2020 by Michael Flowers
This has been a great organization to be affiliated with regarding my renter and car insurances. They even appericate the clients by giving away FREE movie tickets. Do you want an insurance company that stays involved and show how much they love it. This is the insurance company.
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December 2019 by Isidro Villa
Friendly staff and helpful
