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January 2024 by Cristina Perez
Very friendly and excellent attention
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January 2024 by Edward Steven López Franco
The attention is wonderful
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January 2024 by Elmer Hernandez
I recently placed an order and paid to have the item shipping expedited. I had called the store around 5pm to ask if my package had arrived and the guy on the phone said it wasn’t there and to not call back with those questions, and hung up. So I decided to stop in to the store at 7pm to see if the part had arrived. A younger employee first greeted me and referred me to an older employee. This guy immediately started yelling, and said “Did you call… I already told you it’s not here, you can leave”. It has been the worst experience I have ever had at ANY establishment. Mind you, there were other staff and customers watching at a distance. All I wanted is one small part for my car so I could drive to work tomorrow.
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November 2023 by Power of Youth
I've had good experiences here. Every time I come I get asked if I need help which I appreciate. I had my car read for codes and was printed out a sheet that didn't have a solution for a code. The employee (Grey haired man sorry I didn't get the name) told me it's probably a disconnected hose going to my filter. I popped my hood and there was a disconnected hose! Spot on. Will be popping my hood more often now ?
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November 2023 by Kyle Klosowicz
Shawn and Leo here were tremendous help. Very professional & helped me install my new wipers. Service here is excellent & anyone with car needs should come here. Thanks again Summit team!
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November 2023 by Leon Verastegui
Excellent work today, manager Shawn and team work. Thanks.
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November 2023 by Sarah Meza
Thanks so much!! You guys are awesome xo
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September 2023 by Di K.
I went to the AutoZone on Summit st in Elgin to get my battery replaced and replacement bulbs. Everyone was so helpful with my needs and Felipe changed my battery for me! I will definitely go back to them and highly recommend them. They're open til 9pm on Sundays! Very friendly and helpful staff!....Di Anne Krueger
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July 2023 by Austin Martinez
Leonardo/Leonardo? (Sorry brother) fantastic at his job even help us solve a issue with another employee (we don't condone Richard F.) His behavior and demeanor towards my significant other was not okay
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June 2023 by Bacilio Vidales
I was there this morning around 10:30pm and this guy was on his phone while I waited to check out but he then proceeded to call this young lady (Vanessa)to help me check out but she was busy while the guy was on his phone and she helped me she was wonderful she will have her own rating but the guys name was hector from what I read on his name tag, let’s work on equal treatment here|Vanessa helped me at the end she was wonderful with the customer service she greeted me at the entrance made feel welcomed 5/5 star rating for her.
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June 2023 by Brenda Magana
I would honestly have to say the best customer service I’ve had in a long time. I believe her name was Vanessa she was nothing but amazing and helpful and very polite when I needed help getting parts for my car. Definitely recommend and a very friendly environment!
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June 2023 by Hannah Stage
There's a reason why this store gets the 4 stars! Jamie and Tia I appreciate you! Your hospitality was amazing! And you two made my day!!
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June 2023 by P Williams
Nasty customer service would not recommend them
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May 2023 by enrique rios
They were slow to welcome and serve although there were plenty of employees around.
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April 2023 by Jocelyn Lara
Been going here for any of my car needs quick & fast service from staff, Jaime helps above & beyond especially with product knowledge, Very outstanding worker!
