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August 2023 by Michael Petersen
With Matt Durbin and his team from Atlas Van Lines Ace Worldwide, I had an INCREDIBLY GREAT experience. Without a doubt, they went above and above. The movers did a terrific job.They arrived on schedule and were very polite, professional, and nice. I never experienced any pressure or unease.My family was moved incredibly well by Matt and his assistant. had a terrific attitude, never stopped working, and communicated professionally while giving me realistic expectations of how the relocation would go.As he guided me through the paperwork, Matt gave me a thorough explanation of each step.
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May 2023 by Suzuki ltz
Building is always well organized. Unloaded a few times there. Never a issue. To bad all Ace world wides were not ran like this place. Clean warehouse.
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April 2023 by Amie Thomas
I had an UNBELIEVABLY GREAT experience with Matt Durbin and his crew From Atlas Van Lines Ace Worldwide. They absolutely went above and beyond. The movers were great.They were very professional, courteous, and friendly, and they were on time. I never felt rushed or uncomfortable.Matt and his helper were really great with helping my family move. Communicated professionally and gave me real expectations of what the move looked like and never stopped working and did it with a great attitude.Matt walked me through all of the paperwork and explained everything in detail to me. I did not have to do anything and and it was very stress free, unlike other moves I have had in the past with other companies.Matt and his crew took the time to wrap items to ensure they were protected. Nothing was scratched or broken, and they went out of their way to make sure everything was padded and protected, including our floors and door frames of my home. They were very fast and efficient.My items were safely loaded and delivered to my house and put exactly where I wanted. They even put everything back together for me. I would definitely recommend them and will use them if I ever move again.
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February 2023 by brutally honest
Quick unloading, thanks.
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May 2021 by Paul Versailles
Always a great experience working with the folks at Ace worldwide
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August 2020 by Paul Parker
Always a joy working with Ace Worldwide moving in storage I was able to get my shipment loaded and down the road in a timely manner thanks to the team at Ace Worldwide
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June 2020 by Michael Larson
Ace Worldwide was professional from the first phone call to the truck pulling away from our new home. Our move was not a typical, simple move and required multiple trips and drop off points. The moving crew was clean, fast and incredibly courteous. They were careful with our possessions and thoughtful of our family and the neighborhood surroundings as they loaded and unloaded. The sales process was seamless, from a video conference and simple emailed quote sheet to issuing the final invoice. The costs were as expected and very reasonable. Again, the sales and customer service team was thoughtful, communicating several times throughout the days leading up to, and on move day itself. I would highly recommend this organization, as everyone I worked with was helpful and professional.
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May 2020 by Andi Andree
We are totally satisfied with the service we received from Ace World Wide Elite Relocation Services! We were told pricing upfront. They answered all our questions during the whole process, from packing to delivering. When we wanted to save some money by packing many things on our own they promptly delivered all the boxes and packing material we requested. We always had a name of a person and a phone number to reach with any questions we had. We had an answer to all of our questions. We were told about each step of the move in advance so there were no surprises. Everyone was very polite and professional. They really were detailed in making sure everything we asked them to pack was packed to our satisfaction. On the other end they made sure we went over the list and was satisfied that we had received all that they packed in good order. The customer service was excellent all along the way. Highly recommend, we would use them again in a heart beat! I would also like to add that our final bill came in lower after we removed some heavy items. We were glad to see that they weighed our goods and changed the quoted price.
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September 2019 by Michael McGuckin
Showed me exactly what I needed to find
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March 2019 by Mohammad Azhar Ahmad
Shipping
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March 2018 by Jonathan Moreau
Si tu as du temps a perde cest la bonne place, après 5 heures au dock il n'y a pas une un seul morceau chargé encore.
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November 2015 by John Crumbaugh
Absolutely terrible service. Not only were the employees rude, they screwed up our house inventory and didn't have room on the first truck for all of our belongings. Then we didn't get our second shipment for almost a month after our first truck and several items were missing. We also had the box removal service and after several attempts to have them picked up, we are still stuck with all the boxes. Everytime I tried to contact a representative, Jason Donato it took multiple voicemails, emails, and several days before he returned a call.
