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September 2023 by Tatiana M.
I don't know how this company even has three stars they are terrible.I went and purchased three vapes for $30 vapes which were completely defective. They didn't turn on, They didn't charge, and They did not puff. They didn't handle it correctly we called ahead and one of the employee there said oh OK well come in at this time on this day because my other boss isn't gonna be so nice and give you a refund. What kind of a business tells their customer that? I just fed you $30 for defective vapes that I deserve my money back for, that YOU told me when to come in and what time to come in to get my refund and then not refund me.Do not buy from this company they're not worth it they're dishonest, they're rude and their vapes are defective.Never feeding my money to this company again garbage.Thank you for stealing my money......
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August 2023 by Stephanie Rosales
Person working seemed to be in a bad mood which made it uncomfortable to shop.
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August 2023 by Nick Gates
This used to be the finest smoke/vape shop within a 30 mile radius….. but lately when you walk in there all you’re gonna get is rude, fat and lazy employees in a store that used to be fully stocked 24/7. As soon as Samantha left this store it went downhill fast. It’s a shame because this is a high volume extremely profitable area. You would think the owners would check things out with all the bad reviews lately.
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July 2023 by Robert Perez
Always have what I need and Great prices!
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July 2023 by Jacob Isakson
I spoke with Juan for a minute about nostalgia/old times. I’ve been shopping with 3 Heads for about three or so years & they’ve always been above the average!
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June 2023 by brando wardo
really bad staff. Sold my buddy a BROKEN vape , he didn’t leave the property for more than 30 min and tried to return it after realizing it’s not cool to get a broken vape. The bustas and I walked in , pressed the chubby Mexican about it , and couldn’t find his words for the life of him. this isn’t 1 bad review it’s adding on to the TONS of other SIMILAR bad reviews. DO NOT shop here , tons of other vape / glass stores that will treat you with respect and actually make things better. Should’ve stole a vape off the counter to make up for it. Beware
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June 2023 by young wild free
Worst excuse of a vape shop I’ve ever visited, sold my friend an already burnt vape and wouldn’t even work with him to find a solution or let us talk to his manager. The great pumpkin with the Edgar haircut that works there didn’t even ID half the kids that walked in from the car meet, how is this shop still open?
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June 2023 by dabs
Ignorant customer service specifically asked employee if coils would fit and then proceeded to sell me the wrong ones before driving away I noticed they were the incorrect ones Went it to exchange for ones that would fit that caused the exact same and they refused
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November 2022 by Joe Bosse
The staff here is very knowledgeable about all of their products, having many years of personal experience. They don't just steer you to the most expensive item.
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November 2022 by Daniel Vancura
Knowledgeable, and honest staff. Not just trying to make a fast buck and get you on your way. Everyone I've dealt with, speaks from experience, and is able to describe in detail, what is the right fit, for your specific needs.
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November 2022 by X
I bought a delta 8 disposable here the other day and when I got home it wasn’t hitting at all. $40 for a product that doesn’t work.. so I called to ask if I can exchange it and I was told no because there are “multiple signs around the counter” that say you need to test your product before you leave. I didn’t see any of those signs and no one said anything to me while I was making my purchase. Then the lady on the phone said they’ve “never had a problem with those disposables” ok good for you guys? Super disappointed in the lack of customer service. Will definitely not be returning
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November 2022 by Amanda Anderson
I love this shop so much. I've been to many vape shops in the area & this one hands down is the best! Not only do they have great prices but its super clean & the staff is awesome. I want to give Adam a shout out because he is top notch! He always helps me with what I need but we also have great conversations that make me feel welcome. Definitely a must go to shop, you will not be sorry!
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November 2022 by urszula spodek
This place is amazing!! The staff is so friendly and always willing to help and answer all your questions. However, I love working with Adam and Zack the best. I talk way too much and they jusy go along with it as if we've been best friends forever. They not only educate me but give me their personal experiences and favorites with oils and different vapes. I really love the fact that this isn't a shop where they just work there and want to sell you something. They actually take the time to get to know you and make sure they get you something that you will like and are happy with. By far the best shop around!! Thanks guys!!!
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November 2022 by Savannah
This shop used to be my go to for my vape juices and coils, but with their price increase and change in staff, I will no longer be going. If you want to be belittled or lied to go ahead and go there and speak to the "manager" named Adam! On numerous occasions he has made me feel not welcome and uncomfortable. He is extremely condescending and questions your choices if he doesn't agree with them. I can deal with price increases, I get that. But I do not agree with staff, a MANAGER nonetheless, treating their customers so horribly. None of the other managers had ever spoken to me like that and had always been extremely helpful and friendly, especially Sam and a former manager Naomi. Unfortunately, because of Adam, I refuse to return. Beware.
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November 2022 by Ross Matuszak
I used to go here for everything. But the last 3 ecigs I've purchased from here have died on me in less then a month. (These are 50-70$ rechargeable mods.) The reliability of product I get here is laughable. And I'd rather quit smoking then repetitively give this place 60$ a month. And to top it off when I went to upgrade my last one they sold me the wrong coils with it, and never even sold me a battery. So they made me buy a battery and they even LET me buy another box of coils which I was assured was the right ones this time. But now my ecig refuses to close, the battery is shot (they gave me one off their charger after I bought a new one)and even when it has a charge I just get an atomizer short message or 'battery low' I'll never buy anything from here again, and I'd advise you use Amazon too.
