Heller Ford in El Paso, IL, is known for providing a positive and professional experience for every customer. The dealership offers a wide selection of new Ford vehicles and quality used cars, along with various financing options. Customers frequently mention that the team is friendly, polite, and thorough, making the process smooth and stress-free. Salespeople are often praised for their helpfulness and non-pushy attitude, allowing buyers to explore and test drive vehicles comfortably. The staff is organized, clear in their explanations, and ensures that all paperwork is done quickly and accurately. Many reviews highlight the transparency of the pricing and the absence of pressure to purchase additional warranties. Customers appreciate the attention to detail, whether in the sales process or vehicle preparation, such as cleaning and detailing. The overall experience at Heller Ford is described as enjoyable and easy, with staff going above and beyond to meet customer needs. This commitment to excellent customer service, combined with a responsive team and fair pricing, makes Heller Ford a dealership worth visiting for those seeking a reliable vehicle and a pleasant buying experience.
Max Schertz at heller motors really helped me out with my truck purchase, he helped streamline the process making it the easiest car buying experience I’ve ever had. Extremely happy with the service and professionalism at hellers!
November 2025
Air bag recall in and out everything went well pleasent service staff service did a great job
November 2025
Very polite.. shared everything they were doing to my car... wanted to no if I had any question.... just all around very thorough...