Pilot travel plaza, store number #162, is a busy yet calm stop that offers fuel, food, and clean amenities. The station features high biodiesel content, sometimes reaching 20 percent, which can cause engine issues for some vehicles. The facility is well-maintained, with clean showers and private bathroom stalls, making it a comfortable place for travelers and families alike. The staff is friendly and attentive, providing excellent service even during busy times, such as snowstorms when the staff went above and beyond to serve customers with sandwiches, burritos, and quick assistance. The store also has a store with a good selection of snacks and beverages, and a McDonald's nearby adds to its convenience. Though fueling can sometimes take longer, especially during busy periods, Pilot remains a reliable stop for travelers needing a clean, well-stocked place with friendly staff and a welcoming atmosphere.
