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March 2024 by Tim Bahrns
Very disappointed. I kindly asked for help and went through a nightmare from effingham branch. After calling the supervisor to voice concerns she sided with the personal baker. Who rushed me out of her office and promised afoillow up. Which she failed to do. In my 30 years in the corporate environment I don't see this outfit professional. This is my opinion. It's best you so your own research. After buying gift cards and going the extra mile to be kind when I needed help I was certainly pushed away. #Snooty, #not helpful # cattle call. No wonder why they had to close the branch by walmart. Please do your homework before banking here
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November 2023 by Gabriel Waldhoff
The receptionist was very helpful and kind. Atmosphere is very welcoming and all my questions were answered with professionalism.
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June 2023 by Shannon Hoene
The staff was extremely welcoming, friendly, and efficient! I was able to set up an account quickly and they answered every question I had. The location is very nice as well!
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June 2023 by Shannon Daugherty
The staff was extremely welcoming, friendly, and efficient! I was able to set up an account quickly and they answered every question I had. The location is very nice as well!
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June 2023 by Ali Etter
I love the team at Midland! They are always so friendly and helpful.
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January 2023 by Samantha Howell
Very nice and patient employees who really went above and beyond for me when I needed help with my account. They took the time to answer all of my questions and really made me feel like they cared if I understood or not! So glad to bank here!!!!
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November 2022 by Lee Althoff
Always great service and friendly staff.
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May 2022 by Denise Kibler
Poor answering service. You have to wait over 35 minutes for someone to answer phone to be forwarded to three or more people first. Then they still can't complete ur request to increase ur debit card limit for the day. So u can pay a large bill. No that's a process..... And it sounds like the entire time ur on the phone someone is on a third line pushing buttons and talking on and off in background while ur on hold!Worst bank
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September 2021 by Kayla Packer
Imagine judging a business based on how well they do during a pandemic. No one is well staffed these days, and there's nothing wrong with them being drive thru only during a state mandated shut down. It's a good bank, full of people that are doing their best. When I've had inquiries, they've been very patient and helpful.
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September 2021 by Guitar with J4Y
Horrible bank. Very slow and always packed. Not enough workers and very slow workers. Definitely wouldn't recommend this bank at all.
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September 2021 by Kayla Packer (paylakacker)
Imagine judging a business based on how well they do during a pandemic. No one is well staffed these days, and there's nothing wrong with them being drive thru only during a state mandated shut down. It's a good bank, full of people that are doing their best. When I've had inquiries, they've been very patient and helpful.
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January 2021 by jaden rowlands
Horrible bank. Very slow and always packed. Not enough workers and very slow workers. Definitely wouldn't recommend this bank at all.
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October 2020 by Jessy Draves
Was drive-through only! slow long lines tried to call somebody talk to.. was talking to an answering machine for 10 minutes recommend going to a smaller community bank like the Dieterich bank!!
