Kohl's is a welcoming retail store that focuses on rewarding customers with everyday savings through sales and Kohl's Cash. The store features a well-organized layout, making it easy for shoppers to navigate. Customers appreciate the extensive selection of popular brands in fashion, footwear, and beauty products, including offerings from Sephora. Many reviews highlight the helpful and friendly staff, especially during services like Amazon returns, where associates provide patient and thorough assistance. The Effingham, IL location, while not large, offers a good inventory and a pleasant shopping experience, with customers often finding what they need in-store or through convenient online ordering. Kohl's also emphasizes community support through Kohl's Cares, promoting a culture of inclusion and belonging. Overall, the store is recognized for its excellent customer service and a variety of products that cater to diverse tastes and budgets.
