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May 2024 by Nae M
Ordered something for local delivery (I’m out of state and didn’t notice). Their team gave me a call to work out the shipping and provided me with additional tips about the product I purchased. Excellent, excellent customer service!! Thank you again!
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May 2024 by Becky King
They are always so wonderful to us and our elderly dog. Kona has been treated with such kindness and care during his grooming appointments, especially as his hearing, sight and stability have decreased over the past couple of years. Staff is professional, communication is great and our dog always looks fantastic when we pick him up.
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May 2024 by Trevor Schwendau
Took our golden here to get groomed at cleaned. They put a chemical on her back that burned her so badly that she started losing hair. Cost $1500 in vet bills. Lessons learned. Never again.
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March 2024 by Brenda Chinn
My dog is a complete jerk when it comes to grooming, 12 pounds of total fury. They are great here! Not only with him, but also with my much more timid gently giant of 120 lbs.
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January 2024 by Kim O.
I lovethis store my Lucy really s this store . she loves to go to each basket and smell the bones and picks out her own bone. It's funny, great place.!!
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January 2024 by CYNTHIA FRANK
Unfortunately, I have to come back and change my review. The first time I took my dog was great. The second time was extremely disappointing. Instead of trimming the long hairs in between my dogs paws. The lady shaved the bottom of her feet and they were painfully raw. My dog was crying from it! Shame on you. There’s more but that’s all I’m sharing. The owner did call back to apologize but the damage was done.
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January 2024 by Kelsie Franke
Stopped in to grab a few things for our cats and Cari was amazing! She made the visit one to remember for my 5 year old. She taught him a lot and had a fantastic attitude! Will definitely be back 10/10
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November 2023 by Dee Dee Hassan
Thank you so much for being so great to my dog. He gets very anxious at the groomer and you made it less stressful for him. Glad I found you guys!
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October 2023 by Michelle Berry
Great job taking care of our smelly husky. He was skunked and they did a great job neutralizing the odor. He loves coming to your shop.
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May 2023 by Brandi Bedinger
This shop has the cutest selection of toys and treats. The staff are very kind and treat your pet like their own. Our dogs get so excited to come here.
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March 2023 by Haley
My pup and I love Whisker Bones. We walk down for treats often (which my dog loves),and use them for grooming(which the dog tolerates LOL). He came out looking, smelling and feeling wonderful! Prices are reasonable, everyone is kind and makes you feel at home the moment you enter!Thanks Whisker Bones!Love, Haley/Vinny
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March 2023 by Brooke Jones
First of all when you walk in, you are greeted and everyone’s friendly. Secondly, I went to pay and was pleasantly surprised. Very fair pricing! They gave my dog a bandana, and a snack when he left. He smells so good. I didn’t even have to call my vet for vet records. They did it for me. They walked me through what I can get that’s best suited for my dog. I’m beyond happy about having the best new groomers.I think I only waited about an hour for his entire appointment. I love that I didn’t have to wait all day for him. He’s back at home resting now. Grooming typically makes him very anxious and he can’t calm down for a couple hours afterwards but he came in and went right to sleep! Thanks guys! I will be back. :)
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February 2023 by Kerri Little
Whisker Bones is the best!! This is my second time ordering a cake from them and they never disappoint! I’ve also been getting the dogs groomed here since moving to edwardsville and they always look and smell great and come home with a pupcake. Highly recommend!!
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January 2023 by Tori
Whisker Bones is nothing short of excellent. I’ve been taking my dog here for grooming and stopping in for treats since rescuing her in 2016 and I have consistently had a wonderful experience. The owner is attentive to the shop, the staff is incredible and clearly does care about our pets. Each time I drop off my dog for grooming or bring her for a nail trim, her groomer comes out and says hello and pets my dog to make her feel safe and comfortable before I leave the store. That is just one example of their great service, if I listed them all this review would be far too long. Whisker Bones cares about our pets and I cannot thank them enough, gives me peace of mind knowing my dog is well cared for when she’s here.
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December 2022 by Melissa Macke
We enjoy visiting this store and each year order our baby girl her special birthday cake and her and her doggie friends love it! The baked treats are some of her favorites and we always get such great service. The staff is so friendly and make you and your 4-legged kid feel so welcome. I have recommended Whisker Bones to all of my friends with pets.