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January 2022 by Bessie Hairston
I loves this place because they always have sales and the prices are great. I shop there all the time.
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January 2022 by Bill M.
I do not write many reviews, especially negative ones as there are too many complainers out there. But after repeated poor experiences with particularly the pharmacy at the Vandalia Street Edwardsville location culminating in today's experience, I must. They were not particularly busy by normal standards this afternoon, but they were servicing the drive-thru and administering COVID vaccinations. My complaint is that I stood there for over five minutes without an acknowledgement of my presence. In fact, they purposely avoided eye contact. Normally at retail establishments they at least say, "welcome to **** we will be right with you." But not at this Walgreen's, and it has happened before. So I left, went to CVS a couple blocks away, and was greeted with "Welcome to CVC, we will be right with you." And they promptly waited on me. They too were servicing the drive thru, giving COVID shots, etc., but they were welcoming and friendly. They are not so at Walgreen's at the Vandalia Street location, and rarely have been. This cannot be caulked up as just a bad day as it is the norm at this location. These folks desperately need some basic customer service training. Sincerely, a former customer and new customer of CVS.
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May 2021 by Ron Harris
I went there to get my Covid shot. The staff was very nice and the process was very quick.
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March 2021 by Kelly Meyers
I'm extremely disappointed in the photo department. I dropped several rolls of old film to be developed and found out that they threw the pictures away because I took too long to pick them up. Even though I left my phone number, I was never contacted before the pictures were thrown away.
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June 2020 by Patrik Denicolo
Cloned me the final card number 6174 please reverse. Thanks.
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April 2020 by Cole Seifert
Always call ahead-- their online system passed my order through but it always has issue on arrival. Beau was very nice and helped me resolve my issue this time. Last month, when requesting a manager to call back, the female pharmacist was very vague, and dropped the ball on communication with the doctors office, resulting in 3-4 days without. When I tried to speak to who was above her to make sure this doesn't happen to anyone else, I was hung up on, given the run around. Fill @ Walmart from now on folks
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October 2019 by Drew C.
The Taki's are located on the far aisle next to the photo counter and across from the refrigerators. You're welcome.
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April 2019 by Megan Davis
Very slow, pre order my prescriptions and never have them ready for the time I put online for me to come pick them up.
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March 2019 by Anthony V.
Just left this store in tears... I waited over 3 hours for one simple persciption. A rather popular one... Abilify. And then the pharmacist wouldnt even talk to me about the script.. I wasn't being or say in anything to anyone but I have had problems with this particular pharmacist... A rather hateful unhappy lady named Amy... Long grayish blond hair middle aged slightly over weight and apparently takes her 3 hours to count to 30....do yourself a favor go else where if u see Amy working there. I hope u never get sick and get someone like u to take care of your medicine needs....god bless the Amy s of the world.....I spend over 6000$ just me in this pharmacy every month....to me it seems like Amy doesn't like her job and desperately needs another career.....does anyone else want to hire someone to run off its customers????in my opinion.....
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September 2018 by Tiffani Martin Radake
Long wait times. Very often
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June 2018 by Cara Marie
I moved my prescriptions from the Glen Carbon store to the Edwardsville store because of poor customer service and unreasonably long waits for medications I was told were ready.
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January 2018 by Jibjub Toaster
Incredibly helpful pharmacy,great staff,and just a great family atmosphere!!!!
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November 2017 by Natalie Hicks
I was being FOLLOWED by two male workers in this location I am from Edwardsville. As a black female who is educated and also a working woman I don't need to steal anything and I don't want for anything. I have never experienced this until tonight and I am very disappointed as an innocent customer.
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November 2017 by Michael Dawson
Worst pharmacy ever! Very disorganized. Amateurish. Making things up as they go. Completely convinced I'm NOT getting the best health care here.
