“Went shoe shopping for young nephew, and Hibbett had the shoes he was looking to purchase. The gentleman working approached asking if we needed help. The transaction went smoothly, and was even informed on how to get the coupon code off my email.”
“Friendly and helpful staff, they would go out of their way to help, that is so nice, and refreshing these days.and their prices seemed better. It's a win, win.”
“Excellent customer service from store associates Mrs. Megan and Mrs. Arianna. My husband was driving from OK to OH and forgot his nice shoes. He has an important event first thing the next morning and by the time he'd reach his destination, most stores would be closed. I began to called places along his route and Shoe Carnival was just off the highway. These two ladies helped me locate his shoes size( 15 extra wide) and in a darker color to accommodate for the occasion. They were extremely accommodating, pleasant to work with, and helped my husband when he arrived shortly after I spoke with then. They truly helped in relieving stress by helping us with this situation and we will forever be grateful. Thank you both from the bottom of our hearts. If you ever need anything shoe related in the St. Louis area, I would recommend that you go to this store first just based off their selection and customer service.”