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October 2022 by Bryant Lewis
I lost my debit cards and I went into this branch and met with this incredible lady!!!! Her name is Beverly Graham!!!!! I might have the first name I correct but I know the last name is Graham!!!She helped me get all of my debit cards! She was so kind, sweet, and polite! Her customer service was amazing!!!!! I ended up being there for almost an hour just having amazing conversation with her! She is definitely a keeper! She deserves a raise! I live in Fairview. And I might just come to this branch just to see her again!
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February 2022 by Keith Thorn
Rodney Essenpreis of First Mid Bank and Trust has not only earned my trust as my insurance broker, he have saved me both time and money. Two important things I cannot afford to lose. Thank you Rodney!
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October 2019 by Lisa Marie Scherrer Reiss
Excellent service and a family atmosphere. Scott Gruber is a phenomenal lender!
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April 2019 by Lydia Cobb
First Mid Bank and Trust is by far the best bank I have ever banked at. I'm not a customer so any banking I do must be done on inside. I had a check that was written from an account at this bank. I don't live in the area and made it to the bank ten minutes after close. I walked to drive through to see if I could cash check there. They said I must go inside. But for me to wait one moment and possibly something could be worked out. A few minutes latter the manager came back with a smile and saidâ€unfortunately you do have to come inside. “ I ask could she make an exception then and let me in. Of course I figured that would be a very fast no. But instead she looked at clock and to my surprise said “yes, we will make an exception this time. Please come around to front entrance.†To my surprise again and much to my delight all the staff was still very friendly and kind not seeming put out at all. In this day of rudeness being commonplace it is refreshing to be graced by a bank as wonderful as First Mid Bank and Trust. So anyone who has a First Mid Bank and Trust in your area do make the right choice and choose them for all your banking needs. Thank you once again First Mid Bank and Trust!!!!!!!! 5 thumbs up!
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March 2019 by Bob F
Many years of dealing with Cloverleaf and now First Mid Illinois . Great customer service !