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9AM - 4PM
2004 Troy Rd, Edwardsville
Banks
“Ashley and I spoke about getting some pesky (and pervasive) overdraft fees removed from my girlfriends account.After a long constructive convo, she called her manager then called back. She heard my plight, and waved the whole fee. While I was in the right 100%, she definitely did us a solid.While I wouldn’t open my own account at Busey, they are quite open to removing these out of date charges. One $35 overdraft charge cancels interest gains on most deposit accounts over the year.”
“I was preparing to take a trip and stopped at FCB to notify the bank. MaryJo did all the work (debit card and cash) and had me on my way quickly. Great staff and bank.”
“I've held my mortgage with Bank of Hillsboro for 10+ years. The customer service and proactive communication is more than I've ever received from any other bank. Highly recommend you check them out in Edwardsville.”
“I want to take a few minutes to recognize Ms Jasper Woods,branch manager. I was stuck in town due to my Tractor trailer service requirements and needed to pay my rent to my landlord's business account,mind you we live in Atlanta, Ga.This branch does not carry cash and it would've required for me to withdraw from account in a check form and deposit to my landlord's business account. Since I was stuck here for a few days every dollar count. She waived the cashier's checks for me and completed my transaction without any issues. PNC BANK,you have an absolutely awesome, professional, kind and helpful manager at that branch. She went over and beyond the call of duty for a PNC customer from another region, please make sure you recognize this young lady. Thank you and may God bless you and your family Ms Jasper,you rock....”
“Always a great experience at this branch! Professional knowledgeable staff. I have been a member for a year now and I would recommend checking out what 1st Mid has to offer.”
“SCU in Highland IL makes you feel like family and that your happiness is important! They take of your account as if it were their own! Love this branch of SCU!!”
“I'd give more stars if I could but everybody here's been super helpful, both financially and socially. I have never been given a fairer treatment at a bank with the banker telling me step-by-step what I am getting into. I hope to deal with these people again. A+”
“Although I miss my childhood Bank of Edwardsville, I have had several good contacts with Ryan in customer service. I think they went thru some turbulence during the takeover, but I think they got it squared away. Put it this way ... WAY better than Bank of America. It still has a "small bank" feel and it is easy to talk to a real person.”
“My favorite credit Union since 2018.From IL to NC, seamless local and remote banking Fr me and my family.Quality customer and callback services that quickly answer questions and provide helpful solutions.”
“One of the last remaining "hometown" banks! Each member of the staff is knowledgeable, friendly and always pleasant. I moved to this bank a little over a year ago as my old one was "bought out" and service declined tremendously. I was warmly greeted and have always been treated with kindness and a genuine smile.”
8:30AM - 5PM
2317 Plum St, Edwardsville
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“Leaving a review for Tanya, the associate at this bank, is an absolute pleasure. Amidst unexpected challenges, Tanya's unwavering support and expertise have been invaluable. Her dedication to ensuring my financial well-being during my last two visits has left me feeling empowered and in control. I highly recommend this branch to anyone seeking exceptional service, as Tanya's talent and genuine care shine through in every interaction. I don't normally hype up banks but I really can't express the gratitude with this one!!”