-
August 2024 by Kyle G
Had a strong start and a less than desirable finish. I originally requested an itemized quote. Matt and his team were very communicative on responding to this.
I followed up to that same email w/ some questions. After a day or two of no response, I decided to call and see if I could get the answers. The customer service (woman) I spoke to, was not helpful and actually is the reason I took time to leave this review:
I started by inquiring about where their service area is... She said she was unable to answer this. I told her, there is a $50/service fee quoted and i only live about 20m away...I'd be more than willing to drive closer to save that (*this $50 was what put their quote ahead of the other quotes I had). She informed me I live 35mins away (from their home office). Ok, I responded. Instead of working w/ me on this, she followed up with informing me that they are booked out (really) far. I politely responded, it doesn't seem like you're interested in this potential sale (?) thank you for your time. She politely said thanks and proceeded to hang up.
Conclusion: Not the worse I've ever had, but when you've done the leg work, you're trying to stay local (what I assume is small business), and you're calling to make a purchase....and instead, you're pushed away...it's aggravating. (side note: After leaving my initial review, i read others to see what the lower reviews were and they seem to be talking about a similar person)
***Matt (the owner) did call upon my review and left me a voicemail. I've updated my review and increased the rating from a 1 to a 3.
-
July 2024 by Matt Guetterman
We wanted to use a local place to replace our windshield. We called multiple times to schedule an appt. We were told once they reviewed the schedule, they would call us back. They never did. Unfortunately, we had to pay a little more and go with a company farther away, but the job got done in a timely manner, with excellent customer service.
-
September 2023 by Ashley Watson
Amazing
-
July 2023 by robert walker
I called and explained my glass situation and it was taken care of with out any delays, Matt was efficient and fast and very knowledgeable. Thanks farmland auto glass plus
-
December 2022 by Randy Alderman
I hesitated putting a new windshield on my daughters car because I thought it would be an expensive hassle. Finally called the pros at Farmland Auto Glass in Greenville. They were able to fit a new window in a timely manner and at a price that was really affordable. 100% recommend. Wonderful job and service.
-
December 2022 by Allison Benson
A chip in a windshield is more than a nuisance! Farmland made the experience easy! From calling and scheduling the appointment to picking my vehicle up, Heather and Matt made everything simple!
-
December 2022 by Amanda Wilkie
My husband and I broke our windshield driving on a country road. We called Farmland and He took all of our information. We had a new windshield in a few days. It was reasonably priced and great customer service. I highly recommend.
-
December 2022 by Jason Prichard
Exceptional service, called with a seal around my windshield failing. Within hours Matt had the glass out and a fresh new seal. Highly recommend
-
December 2022 by Curtis Thacker
Matt and his crew do an excellent job. Fast, reliable, and reasonable. Highly recommend Farmland Auto Glass Pluss
-
December 2022 by Emily Jett
Matt and his team at Farmland are always reliable and quick to respond! The Farmland team in Greenville is the best!
-
December 2022 by Nic Lampe
Matt and his crew are excellent about taking care of our shop and they do great work!!!
-
September 2022 by Kid Fop
I had Great Service from Farmland staff for a replacement window on my '15 Chevy Spark!
-
October 2020 by stephen winters
Worked me in, during a busy week!!
-
November 2019 by Linny Delisio-long
What a great company. Came and install three windows in my truck in one afternoon for a very reasonable price.
-
August 2019 by Eleanor Schumacher
Beautiful job, beautiful price, beautiful service. Thank you!
