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July 2024 by amber harris
Teresa was a lot of help to my mother and I and showed us numerous options and explained different features
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July 2024 by Dawn Rapp Disselhorst
I can always just walk in and find something, delivery is always good now we are not in a rush either so it’s never a issue to wait for what I want
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July 2024 by Darren Gegg
Teresa Johnson and Lizi were both amazing to work with and chat with.
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July 2024 by Melissa Pflantz
Thank you for being so helpful. I ordered over the phone A couch and sectional for my daughter who lives in Wood River. But I live in Wilmington, North Carolina. Very helpful.
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July 2024 by Carol Buehler
Very nice! Sales lady took time to explain explain everything to us and answer our questions. Can’t wait to receive our new chairs.
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July 2024 by William Young
So many issues and customer service is pretty much the worst. Glad to spend money with a company that doesn't care at all. I think I'm finally done with you.
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July 2024 by Scott Lewis
Great variety of furniture and color choices
In stock and available.
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July 2024 by Charles Rollman
We made a small purchase at this store a few weeks ago. Advertising emails from Ashley started coming in right afterward and there has been no stopping them. Unsubscribe requests have been ignored. This is unwanted and illegal. I won’t shop there again.
Update: Store responded with suggestion that I reach out for assistance. I have tried to unsubscribe multiple times using links in their emails. By law, this should be sufficient. Emails do not originate from the local store and no contact info for reaching out to the appropriate party is provided in their response. I am angry and will not play games.
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July 2024 by Bill Buechel
We worked with Damien Wiseman and he was very professional and accommodating. Ashley’s willingness to price match made our decision easy. Thanks!
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July 2024 by Vy Nguyen
Love Ashley! I have Teresa helping me with the process, she was considerate and kind, willing to help me finding my items!
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July 2024 by Megan Connor
Ordered a couch from the edwardsville il, was supposed to be delivered on a certain day. It was randomly cancelled, called a manager to see what it was cancelled, this manager submitted a ticket and never herd back..then Was rescheduled for Tuesday the 2nd of July, no communication on when it was coming till the morning of when the mass text comes out of the time frame. We found someone who was 18 years or older to be at our house because it was last minute, I will post photos, the furniture came, and it doesn’t fit in our house, and the also broke our door frame and didn’t tell us, I called about returning the couch because it doesn’t fit, I called the edwardsville location, he gave us an 800 number, he said since we just got it we can return it, called the 800 number they said the couch is in your house we can’t take it back, not one time did they disclose this information to us, the only information they said was when the couch won’t replace. Anthony was our sales person in edwardsville, he definitely kept telling us if your couch get chewed on just have your neighbor come shoot it with a shotgun because they will replace that. When I found out about the broken door frame, we called and the manager wanted pictures asap, he said he submitted a ticket, and someone should be calling about the situation, the people called and said we won’t hear back about the damage till next week and we asked about the couch, and they said they don’t deal it, so they can damage my door frame in minutes and takes a week to even hear back of what they will do and still won’t answer about this couch. I’m attaching pictures to show proof
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July 2024 by Kim Hill-Bullard
Nice store — salesperson was very friendly and helpful
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July 2024 by Ronald Perkins
She was very helpful person
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July 2024 by Melanie Banal
Easy, quick and great service
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July 2024 by Knickster B
Ashely has extremely cheap quality furniture. Expect to replace anything you purchase within 2-5 years. Do not shop here unless you're out of options.
