“I just sent my daughter to Auto Zone to get her windshield wipers replaced. Especially since she's going to a doctors appointment that's 30 minutes away and its raining.
They told her because it was raining they couldn't do their complimentary wiper installation. She did tell them she was traveling to a doctors appointment, same response.
What a huge disappointment, I've been an Autozone Loyalist for 30+ years across the entire United States.
Today I went to O'Reilly! Thank you for your professionalism! I'm ready for the next 30 years!
Also posted at Autozone as a 1 star.”
“The employees in this store are amazing. A gentleman put a new battery in my car and I didn't have a dime to tip him. He taught me about my battery while doing so. I appreciate you sir. I don't care for O'Reilly's prices but Corporate Greed is alive and well. Thank you and GOD Bless you sir!!”
“I received great customer service, and even though the part that I needed was not in stock, I was told it could be delivered to the store for me by the next morning.”
“Ms. Lynn At the location on Kingshughway is AWESOME! She knows more about cars than most men I know. (She has a lot of experience working on cars) She's friendly, knowledgeable, helpful and cool as the other side of the pillow! She makes this store what it is!”
“I stopped in to order a rocker panel screw for my Nissan Maxima. The associate in formed me to unscrew one of the other screws and take it to a hardware store to get a duplicate. Wow the screw was under a buck. Thanks Auto Zone!”
“Friendly helpful staff and Ken the Assistant manager is awesome! His customer service is above and beyond. Thank you so much. Greatly appreciated.. I recommend this location!”
“I went to Autozone first and got told a bunch of lies and over priced! Luckily I followed my 1st mind and went next door and got a better product for a better price.”
“Earnest was a great help he took all the time out to stop and assist me at the register making sure I got exactly what I needed...great turn out for this store..”
“Came in on a Tuesday around 10 in need of a battery before work. Awesome customer service. Quick, easy, and I learned how to change my own battery mind you all women. I was very pleased by the willingness to help I greatly appreciate it.”
“I stopped by to get my check engine light serviced and some new car air fresheners. Morgan I believe is the woman who helped me, I may be wrong(sorry if I am). She was so professional, kind, helpful, and knowledgeable! The atmosphere of the store was great! Highly recommended coming here for auto parts and needs!”