“I have a wonderful welcome everytime I go into the branch at 8405 State Street in East St. Louis. The tellers give you a "hello" when you come in and they're polite, efficient in helping you conduct your bank business, and they always thank you for coming in. That is what I like in customer service.”
8:30AM - 4:30PM
327 Missouri Ave #1, East St Louis“I have been a customer of Lindell Bank when it was under prior ownership as First Illinois Bank. That was over 15 years ago. Even though there aren't many locations in the Metro East, I still conduct business with them due to the "home town" bank relationship lacking with the bigger banks. The flip side-since there aren't many locations, the level of convenience isn't there unfortunately. There isn't a 24 hour customer service line for assistance. I am a long standing customer and for the foreseeable future, will continue to be because of the personalized service provided. The customer service representatives know me by name; I know them by name and I am treated like a family member at Lindell Bank.”
“The branch manager, Loretta, built a lasting business relationship with my parents and I continue to bank at AB for that reason. I can't thank her enough for guiding me through a difficult process with the patience of Job.Her great customer service and personal attention to the detail is why my family feel we are in excellent "financial hands".”