Lowe's Home Improvement in East Peoria, IL is a go-to destination for all home improvement needs. The store offers a wide range of products, including gardening supplies, appliances, paint colors, and patio furniture. Customers appreciate the friendly staff and great selection, although experiences can vary. The Kids Workshop has received positive feedback, especially for the help provided by staff like Daniel, who goes above and beyond to assist children during activities. However, some customers have faced challenges with installation services. One customer experienced delays with a door issue but eventually had it resolved after reaching out publicly. This incident highlighted the importance of customer service and responsiveness. While many enjoy shopping at Lowe's, some express frustration with the assistance provided by staff, noting that guidance can sometimes be vague. One customer praised an employee named Carlos for his exceptional help, contrasting it with previous experiences. Others pointed out that self-checkouts can become crowded, making the checkout process less efficient. Overall, Lowe's offers a variety of home improvement options and has staff members who strive to help, though consistency in assistance can be improved.
