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January 2024 by Aalok P.
AVOID! Packers are contracted out and as such you never know the quality you will get. As such, the packer's agenda is to do it as quickly as possible without much care. Many of our items arrived damaged including our couch, chairs, and framed art. A whole rug even went missing. There was every rat droppings everywhere and apparently that is not covered by the insurance... To add insult to injury, their claims division has made no attempt to reach out despite multiple calls. Even the general manager called me after I left a review, but I have not heard back since then. In summary, they don't pack your items with an ounce of care, they will misplace and damage items in storage, and finally they make no attempt to honor their insurance plans and settlement agreements.
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November 2023 by Aalok Patel
Packers are contracted out and as such you never know the quality you will get. Additionally, their agenda is different than Federal so they are trying to do it as quickly as possible without much care. Many of our items arrived damaged including our couch and chairs. A whole rug went missing.And now it's providing very difficult to get ahold of their claims division. I have left multiple messages and always get voicemail.Definitely get good insurance if you go with them.
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August 2023 by Doe-Hyung Kim
Rick and Kristina were top-notch with communicating the processes and changes in any items that I decided not to take. I would especially like to thank Kristina for working hard to schedule the moving dates to work for my situation. The movers were on-time, courteous, and professional. I only lost one minor item and had a single damaged item. I call that almost a miracle considering the heat the movers had to work through. They also took exceptional care in moving our piano as well. Thank you again, Kristina!!!
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August 2023 by Licia O'Neil
I highly recommend Champaign-Urbana’s Federal/O’Byrne Moving & Storage!! Everyone—and I mean EVERYONE—is the best at their jobs that you could possibly imagine. Shout-outs to Kyle, the Relocation Consultant; Julie, the Move Coordinator; Matt, the Move Out/Storage Foreman; Arthur and Chris, the awesome Move Team, and to the others who helped with the packing and storage…the whole team did an exceptional job! We all know how stressful moving is. This company understands that and puts you at ease with their patience, thoroughness, and professional care. Their pricing is competitive and their care is priceless!
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August 2023 by Licia O
I highly recommend Champaign-Urbana’s Federal/O’Byrne Moving & Storage!! Everyone—and I mean EVERYONE—is the best at their jobs that you could possibly imagine. Shout-outs to Kyle, the Relocation Consultant; Julie, the Move Coordinator; Matt, the Move Out/Storage Foreman; Arthur and Chris, the awesome Move Team, and to the others who helped with the packing and storage…the whole team did an exceptional job! We all know how stressful moving is. This company understands that and puts you at ease with their patience, thoroughness, and professional care. Their pricing is competitive and their care is priceless!
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January 2023 by Melissa Tepper
Paul and his team are miracle workers, they were able to help me pack and move in short notice. They went above and beyond my expectations with packing my stuff in an organized fashion and moving them smoothly. I couldn’t have had better guys to help me in with this move!! Thank you guys!!
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December 2022 by Craig VanMetre
Outstanding move out of state. Highly recommend them. Paul was a great help in the process.
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September 2022 by Not your Business
Worked for them. Bought a truck off them. They refuse to send the title or accept my calls. Refused to send my money till they spent is 4 months later on ins. I didnt work there any longer how was i supposed to still be paying ins?Edit/update. I have called over 50 times in a year. Safety quit calling back. And sam and 2 other guys were each supposed to call numerous times and never did. So i dont appreciate you trying to lie. How many trucks you refuse to either buy back or send the title on that you dont know who this is?
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August 2022 by Colin Lee
They delivered a kitchen appliance set ordered through Home Depot, and we had asked and paid for both delivery and installation. Before even arriving, the delivery team called and said they would likely not be able to install multiple items, even though the requirements given by Home Depot were met for all but one appliance. Upon arriving, they found features with each appliance that conflicted with their requirements for installation, and ultimately did not install anything. We were later told this was our fault for buying the appliances via the Home Depot website. The highlight of their refusals occurred with the dishwasher, with the explanation that our connection for the machine’s drain tube did not meet their requirements (according to them, dishwashers need to drain into a low level pipe because they do not actively pump out water), and because the opening for this new tube was way too big to fit on our connection. Upon opening the dishwasher we found that the opening was identical to the one for our previous dishwasher, and the instructions that came with the machine specified a plumbing setup identical to ours. It was clear that they have a cookie cutter template for installation, and if there is any deviation from the template they will not fulfill the service.They left the dishwasher in the garage and we asked if they could at least bring it upstairs into the kitchen for us to handle. They said yes, then hurried outside and drove off, ignoring me when I came outside and tried to get their attention. We subsequently found that part of the dishwasher had been broken. Finally, they scratched up multiple walls and the floor while moving things.
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February 2022 by Julie Alagha
Stay away! They gave us a bill which we signed before moving, after the move was done they sent us a bill that we owe 9,000$ for stuff we never approved. After we talked to someone, they sent a new bill with different charges. It’s been 6 months of this ongoing problem and they won’t solve it. Time to get our lawyer involved!
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December 2021 by Carol Black
I liked them, they were good people. There were two younger guys (they could have done a little better) the older gentleman was fantastic. I think considering the fact that we got in as quick as we did. I didn't get the A-Team for packing, but the gentleman who packed up the kitchen was fantastic. The lesser team was just young and didn't quite know what they were doing.
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December 2021 by Gennaro Suanno
I had a terrible experience, Federal Warehouse/Allied International managed my move from Peoria (IL) to Italy for a job relocation.The moving crew that was sent to my apartment had total lack of professionality: the movers were not wearing masks, they used my restroom, they were 7 people packing and moving stuff in & out of my apartment, making me impossible to follow what they were doing. For some items they used dirty blankets instead of plastic wrap and carton boxes. The result of all this is that 18 items resulted to be damaged at the delivery and 1 item missing, a Yamaha saxophone that the insurance didn't reimbursed because was not explicitly listed in the shipping doc, which I suspect has been done in purpose by a member of the crew in order to stole it. I don't have proof of that but I know I use to have a saxophone that I don't have anymore and none one will pay for that. Totally disappointed, I strongly suggest you to change moving company. Terrible, terrible.
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December 2021 by Robert Shanks
I don't want to say anything good about the place that back stabs it employees and don't have the balls to tell someone what they did wrong but fine out with a text message. What Lowlifes.
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April 2021 by Derek S
Federal Warehouse Company agreed to move my in-laws home from ******** to ** and the experience has been awful. To date they still have not received their household goods and the operations manager in ****** has been nothing but disrespectful and rude. He actually told us he was "getting pissed" because we demanded to know what the next steps were for the arrival of their home goods. At the end of the conversation, Greg, Operations Manager in ****** **, hung up on us and told us to call him tomorrow or call ****** Corporate. Awful experience.
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October 2020 by David Lavallee
Staff and movers were great. Cole, our driver, and Bernard his partner/helper were careful at both our homes as we left and when we arrived- the move being from IL to AZ.
