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October 2023 by Squeaks
I’m a new customer, but the staff here is great. They are very helpful and courteous. The place is secure and clean. Monitored 24/7.How about a update to this. After being there for a month. Unit got broken into. Not sure if the cameras work. They don’t allow anyone to see them but the police and corporate. So be sure to file that police report.But I’m the plus side of things, the employees walk the lot every morning and will let you know if you got broken into.??♂️
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July 2023 by Amy
If you have anything of value, please do not store it here. Our vehicle has had very expensive parts stolen TWICE! Police reports have been filed. There are also no cameras keeping an eye on vehicles and no locked gates to keep them safe.
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June 2023 by Jamie Homb
Great site and friendly, fast service! Highly recommend!
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June 2023 by Bethany G.
I wish I could choose zero stars! They cut our lock and locked us out of our unit. When we arrived at their business on Monday morning (we discovered it on Sunday) obviously upset after paying people to help us move some heavy furniture and having no access, they told us that our unit had been found in April without a lock, so they had secured it with theirs. However, we had been there in mid May to add some items, so that was a lie. They also said they had called us several times, received no answer, and that we had no voice mail. Wow.. everyone else can leave us a voicemail, even people trying to sell us a warranty! Also, they couldn't send an email? They couldn't send a letter? They obviously made a huge mistake, and refuse to own it. The owner was rude to us, and offered no resolution other than giving us a new lock. We paid $200 to movers, who still wanted paid for showing up! I don't blame them at all, they could have taken other jobs that day. It wasn't their fault that we couldn't get into our unit. It's the fault of Next Door Storage! Their employee told the owner that we were yelling and "cussing", because I said bullshit when she said our unit didn't have a lock on it. I'm sure they've heard a lot worse than that! This place is a joke, absolutely awful. No cameras, no security, constantly raising prices but not offering any improvement in return. The gate is broken, too! It's $196 a month for a 10 x 20. You can get the same at U-Haul for $6 more, and have card access, alarms, and cameras! Never again at this horrible place!Also, before you consider renting from them, search online for other reviews! If you see a favorable one, it's because they were given a discount for a better review. We discovered that ours wasn't the first unit to have their locks removed, and blamed on the renter!
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May 2023 by Skylar Fuhr
Quick and easy. Made sure you got all the information you needed and were extremely nice.
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April 2023 by Conner Cowan
They bribe you to do 5 star reviews with a discount on a unit...never ever be late we were having a rough time but in 6 months had paid $700 thought we were a couple hundred behind nope got a 2 day notice phone call that we owed $800 or they were selling our stuff...they would not even work with us so now we are finally able to move into a new place and have nothing to go in it and none of our kids stuff.
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April 2023 by Don Musak
Location is a major factor, convenient to most anywhere, and avery neat, clean facility
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April 2023 by Lee Bradley
Excellent place and decent priced for size of unit
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November 2022 by Adarios Jones
What else could you ask for when it comes to a storage facility? Phenomenal hours, great location AMAZING DEALS and not to mention the staff. The woman who helped me get my storage unit settled and ready was an absolute angel! So so sweet and kind. Excited to be with Next Door Self Storage!
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October 2022 by Sherry B
We had to enter a code to get in the gate. It seems pretty secure.
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June 2022 by Jessica Dietz
Great customer service. Very helpful and answered all of my questions!
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May 2022 by Ivy Able
Great customer service and the pricing is phenomenal here! Highly recommended!
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April 2022 by Heather M
Quick easy to get set up with a unit! Staff is friendly and helpful!
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February 2022 by Laurel Blomquist
Move-in was easy, even though my climate controlled unit was furthest from the door. So far, no issues. Staff seem friendly and helpful.
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February 2022 by Chelsie Perry
Someone broke into our unit and took items from the unit. Do not recommend.
