7:00 AM - 5:00 PM
1051 E Main St suite 105, East Dundee“Recently visited this UPS store for some of my shipping needs. Yash was very helpful and knowledgeable and answered all of my questions. They assured me that my package would get to the destination safely and within my time window.”
“I mentioned printing only certain pages but the whole document got printed, but Ali was really helpful and only charged me for the pages I wanted. Five stars for Ali, for taking care of my request so professionally.”
“The shipment of the parcel is quite efficient, but the company does not inform about the delays of the parcel, you have to ask yourself, although they are often uninformed.”
“This was by far the best experience I’ve ever had in a UPS Store. Normally the energy I feel when I walk in is negative, crazed, low. When I walked in today Kyle greeted us with a big smile and was friendly. Kyle was able to help us overcome a few obstacles and get my paintings packed and shipped. I was at the FedEx store just prior and they did nothing to earn my business. Kyle did and he deserves a lot of credit for having that kind of get stuff done attitude!”
9AM - 7PM
2513 W Schaumburg Rd, Schaumburg“Wow what an amazing awesome wonderful experience I had dropping off a package at the FedEx Office located at 2513 W Schaumburg Rd. I was met by the nicest kindest man and his name was Brent. Brent was able to direct me to where I needed to bring the package I had for him to tape up and put the label on.
He noticed a slight damp spot on one of the corners of the box and asked me if there was going to be any issue with shipping it. I just thought that was a keen observation and a very gentle way of asking if I was sure the package was ready. I assured him it was fine.
And handed me the receipts for me to track the package to make sure it got to where it needed to go.
It's not often you meet an employee who is genuinely kind and puts the customer needs before his own !
Thank You Brent !
Your customer service was great !
Earl”
“I deal with the Elgin terminal alot and they answer their e-mails quickly and provide on board dates. I really appreicate the information. Thank bunches to Maritza Guevara.”
“These guys have incredible team of people that are on the same page and know what they are doing! The Dispatchers are very knowledgeable and quick with their responses. You will enjoy dealing with them!”
“Megan is by far the MOST AMAZING associate. She is incredibly and deserves a raise. She handles ornery people with more grace than I could ever muster. She is such a asset to the company. She is the reason I'm giving 5 stars. If you get Megan, count yourself lucky”
“Don and his team helped me turn around a new marketing piece (900 pages) in just a few work hours. Came through clutch when we needed the help. Friendly and high quality results.”
“Thank you to the driver who took an extra step and figured out the correct address of my hold location and to Cary shipping center for following-up. You've saved my day!”
8:30AM - 7PM
2413 W Algonquin Rd, Algonquin“I am always impressed by this UPS store! We all know how crazy these stores can get and how impatient customers can be. The team at the Algonquin store always handles everything so smoothly, making sure everyone is taken care of and going above and beyond any chance they get.
Twice now I’ve had to pop by for notary services in addition to shipping and Madison always ensures evening is exactly right while also managing the customer line.
Truly this team is a case study in time, project, and customer management. Grateful for all they do!”
8AM - 7PM
5260 Northwest Hwy Ste A, Crystal Lake“This is by far the best fedex print I have ever been to!!! The kind woman named Tu who helped me with my complex project (involving a poster board, flyers, programs, and videos) was so amazing and patient and helpful. Everyone who came in and out of that store was so thrilled with the projects they picked up there and the environment was always so positive. Go here for all of your project needs — they are the BEST! (Especially Tu!!)”
“I always have a great experience when I come here. The employees go out of their way to assist me and provide exceptional customer service. They are also very quick making it convenient for me to get back to work.”
8AM - 6:30PM
117 S Cook St, Barrington“These guys were incredibly knowledgeable and helpful in printing a mosaic photo poster and mounting it on foam board. It was fast, easy, and very economical. I didn’t even know UPS had printing services, and it’s clear this store is THE place to get it done!”
“The owner Siddhi was absolutely amazing she helped me to print out some very important documents. I had went to two other locations the equipment was broken and customer service was terrible and line was long. Not this place the owner managed to attend to myself and several other customers without missing a beat all while taking calls from customers on the phone talk about multitasking everyone left happy that because they got everything they wanted done and were in and out.”
8AM - 7PM
2415 Bowes Rd Suite 104, Elgin“Kudos to the FedEx staff at Bowes Rd & Randall. They are always prompt and attentive. Today, we stopped by to print but got stuck in the snow. A kind FedEx staff member came out and used his shovel to give us an assist.”
8AM - 7PM
847 S Randall Rd, Elgin“Kaylene & The gentleman that was working with her (forgot his name I'm so sorry) helped me with a tricky amazon return. They're amazing, attentive and present great work ethic ??”
8:30AM - 6PM
115 E Irving Park Rd, Streamwood“Not really sure of all the bad reviews. Never had a bad experience here. Today was the best. Made an appointment for by kids to get passports, or so I thought I did, the man that helped us was like, not a problem I'll do it. He told me where I forgot to hit confirm. He was so nice. Even the ladies working here seemed super nice and friendly. We were in and out in about 15 minutes. Thank you Streamwood post office for making my kids first post office visit exceptional!”
“I been driving almost 7yrs ,I been here right at 6months and im telling yall this is A GREAT COMPANY ,gooood miles,respect,the equipment is superb,the people here treat u really well. Thank you Steve,Ms Nadia,Dan and Ms Olga,and Alex and crew ❤️”