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February 2024 by Alex Nowak
Horrible experience with this company…I will suggest you to stay.
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February 2024 by Natboy
Not reliable at all, service promised was in 1 hour they kept us waiting for more than 2 hours. 0 customer service. Not recommended
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February 2024 by Mario Lindsey
The young man was fast and professional. The lady in the phone was also a delight for the professionalism. Cant ask for more!
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January 2024 by Mariana Gusan
I had a very bad experience with Nora. When i asked her why the price is $218 and not $170 as said on their sign, she yelled at me that she is done with me using the f word. Very professional Nora! Also she refused to provide any assistance when i was not able to move my car due to huge amount of snow around the car and the other cars parked in front and behind my car. She said that i should get a snow car brush and clean it. Do better Nora. Please provide some anger management classes for your employees.
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January 2024 by Lance Contreras
These guy's know how to tow a car without any damage. Jump started my sister to save her a tow bill. Honest guy's
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December 2023 by Isabel Davison
Difficult to work with
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December 2023 by RD Tech
Great fast service and loaded up quickly and safely. Reasonable rates
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November 2023 by Kelsey Walenga
The tow truck drivers and great and nice.But, besides some of the staff not knowing the right information, that led to my total being way more than it should have been. There is at least hope, because Kathy is a savior and totally amazing. So because of her, I give this place 4 stars. (This was not for a personal tow but to get it out from being towed)
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November 2023 by Kay Kucz
Tim our driver did a great job. He was friendly and quick he got the job done.. The front office was great… They knew where I was exactly based on my cryptic description..of where my car died. Again I would use them in a heartbeat! Thank you for making my Friday night NOT so bad…Service: Car towing
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November 2023 by Ethan Demirov
I’ve gone through Pete’s multiple times to get a tow, fair prices no hidden fees and kind drivers. They run ahead of schedule. This most recent time I paid less than what the estimate is. Can’t recommend this company more, better than the other guys 100 times over. Joey was great and multiple times I’ve offered to buy the drivers lunch and they turned down the cash every time, great people.Service: Car towing
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September 2023 by Carmen Velez
My car broke down 2blocks down from my house, the police call Pete's towing, this company charged me 145.00 to tow my car 2 blocks! This is unprincipled and dishonorable. I would understand a 50.00 base and 25 for hook and miles... 75.00 for the inconvenience to give them the business but 145.00!! I am reporting this business to the BBB, this company can't continue rip people off like this.
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June 2023 by Scott Forrest
Was involved in an accident on I-90 while traveling for work. Pete’s took care of me in a terrible situation and made it as pain free as possible. The tow driver was meticulous in not causing further damage to my vehicle during the tow. The office staff helped me by providing a list of local, reputable auto body shops to do the repairs. I hope to never need them again but if I was ever in a jam again I would call them without hesitation. Thank you to Pete’s A Towing.Service: Special vehicle towing
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June 2023 by Brittany Ryan
Pete’s A towing gave us a smooth experience in a stressful situation. The receptionist took the time to reach out to our insurance and gave a call back to us while another company had simply cancelled our scheduled service. Bob was extremely helpful, knowledgeable and friendly. He took the time to straighten out our bill which had been quoted at a lower price. Their customer service was spot-on and was much appreciated.
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June 2023 by Hope Schmidt
I want to give a shout-out to Matt & Garrett!My Monday started out with a completely flat tire. Within 30 minutes of my request for roadside assistance, these gentlemen came out and changed my tire efficiently and were very knowledgeable about their services. Thank you for getting me to work today!Service: Tire change
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June 2023 by Jose Vera
We had a blowout on 290 and had to get it towed to elgin. They made it out and made it easy. The girl was a bit distracted and the cost was not cheap but easy to deal with them despite having an unclear location of the actual spot. The driver was great and used shared location and found it.
