This is the WORST Customer Service I have ever dealt with! Actually, I don't believe they even have a Customer Service department! I have contacted Warmies five times concerning a return and have not heard back from them. I am now going to contact the BBB.
August 2024
I contacted customer service because I saw a video online of the organic material inside the Warmies sprouting seeds after being placed in the microwave. I inquired since the Warmie I bought was for a one year old. They did not address my question and they told me if I had any concerns to call my doctor. Buyer beware.
January 2024
Ordered Warmies Sloths and Slippers Dec 18, 2023 8:30AM. Website said guaranteed delivery before Christmas. Selected 2-5 day shipping. Shipping label wasn't even created until Dec 21. Delivery arrived Dec 28. Can't trust a product if you can't trust the business.