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November 2023 by Yanna Nicole
The wait times at the pharmacy are becoming ridiculous. Idk if they are short staffed or what but I’ve never walked in and gotten my prescription no matter how many days later I show up, there is ALWAYS a wait. I had a prescription called in YESTERDAY at 2pm and here we are the next day and it still isn’t filled. I just don’t understand, and they just seem not to care about the wait. I’m switching over to CVS for sure, I’ve had more than enough of this poor service.
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September 2023 by Frank K.
I see why all the low ratings due to rude & condescending lady named Lisa at the pharmacy counter. She said that the call was a reminder to order my prescription, but that didn't happen till 2 days after I called in my prescription with the number on my bottle to order when I had 2 pills left and was told it would be ready the next day; I didn't wait for the reminder call. Who ever is in charge there needs to have that lady retrained on customer service. Needless to say, with a CVS a few blocks away, I know where my prescription will be going from now on.
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September 2023 by Armando Serrano
The ladies working in the pharmacy are terrible. On a number of occasions They’ve handled me unprofessionally while right in front of me treating others polite. Yesturday, In particular, I called and requested a refill on a script. The lady I spoke to said she would take care of me and meds. Would be ready by 6:30. When I arrived at 6:30 to pick up my script they had all sorts of excuses of why I couldn’t get my meds. And both ladies behind the counter acted as if they didn’t know what I was talking about. Had to drive all the way to Chicago to get my script from another Walgreens and I live in Downers Grove. Mind you, isn’t the first time. I’m Puerto Rican, btw
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January 2023 by rand oper
Jim, an older gentleman at the register was extremely nice and helpful. If the rest of the staff are like him then I could definitely highly recommend this store.
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January 2023 by Frances G.
What is wrong with these people?? I tried to use a Good RX -type of discount, and the tech only wanted to charge full retail. She was completely unhelpful and refused to acknowledge that SHE didn't know how to enter the discount into her system. I went to Mariano's 10 minutes later and NO PROBLEM, happy to see you save money, mam. Such NICE folks at Mariano's, another difference from the Walgreens treatment
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December 2022 by Anthony Benik
I just had a really good experience with the manager, and older woman with blond hair. Some people steal from the store. I got a box that had pieces missing from it.She fixed it though she didn't have to. Despite tamper proof labels on the Abbot Labs Covd-19 tests, 3 appeared to be tampered with. Though I only bought one and Walgreen's fixed it.
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October 2022 by Nicholas Hamel
Absolutely horrible and insensitive staff that works behind the pharmacy counter. Not helpful. If they can find a way to make it a horrible experience for people with anxiety and ptsd to get their medications, they’ll find a way. That’s about the only thing they’re good at.
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October 2022 by Chris Roth
Slowest pharmacy in the world. I live right behind it and will be changing pharmacies. Always liken 3-5 people standing behind the counter looking at computers while one lady serves the huge line.
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September 2022 by Jessica E.
Busy with covid boosters like every pharmacy is, but always friendly, knowledgeable, and do their best with the conditions they are given!
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July 2022 by Windy City
No wonder that the Walgreens has many bad reviews. The most of that pharmacy staff are rude, slow and unprofessional.
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December 2021 by Mel Gamboa
Employee manager or supervisor, older woman with blonde hair had a real bad attitude.Not a problem I walked right out without buying anything and won’t be back.It’s also an older Walgreens with a limited selection of products in comparison to the other more updated locations and nicer employees.Can’t imagine why this location has so many bad reviews….
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December 2021 by M Yz
Be ready for hillbillies not wearing masks, they will try shaming people in line for their covid vaccines and/or boosters while they themselves wait for the very medicines their lives cling to.
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November 2021 by Linda Koscik
The blonde woman with the glasses needs a job where she does not come into contact with the public. She is rude, bossy, mean humiliating degrading and every other awful adjective in the dictionary. My husband and I both had run-ins with her on separate occasions. I'm going to another pharmacy after 30 years doing business at this one. Also, don't go there just to pick up a prescription. I had to wait 45 minutes while they gave shots and corrected people's paperwork. I was not allowed to sit down with my bad back and cane. They need TWO lines. one just for shots. That woman is a witch x 100.
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November 2021 by Anthony Klemz
Have been trying to call the pharmacy for 20 minutes and nobody will answer. Its 12:30 on a weekday, couldnt imagine they would be that busy. Tried calling the store to get through to the pharmacy, still no answer. Lazy staff, not sure how you could just ignore the phone like that.
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October 2021 by Lynn H.
They were the worst people ever. The pharmacy tech was the worst ever. I only came to the place for the booster shot. And the pharmacy tech was horrible and was so mean that I totally asked the woman to stop being so mean to me. I will never come here again