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November 2023 by Cindy Nelson
Called pharmacy, was on hold for almost an hour so I finally hung up. We’re from out of state & needed after surgery prescriptions (which Drs office had already called in). Since the Walgreens pharmacy wasn’t answering their phone, we just drove there but was told it would be 45 minutes before prescriptions would be ready. We finally got everything but service was extremely slow… especially frustrating since my husband had just been released after surgery & we still had a 3 hour drive to get home.
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October 2023 by Terry McKee
Very rude customer service at pharmacy. Female with hair in a bun told me to go somewhere else for a covid shot.
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September 2023 by Mri Nls
Every time you call the policies change. When in reality it just depends on the mood of the person that answers if you are actually getting any assistance today.Why are you requiring people that are sick to be onsite in order to process an insurance inquiry. That should be done over the phone when you have all of the information in front of you.
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September 2023 by Nina Galvez
Horrible customer servicePrice tag was not correct or multiple items were in the incorrect spot. And the employee at the counter had such an attitude towards us. And we were not even giving her an attitude. Plus the store has a nasty smell that doesn’t go away. We have made multiple trips to this location and it’s smell the same always.
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June 2023 by Talija T.
Awful. I scheduled a TB test here, got here and the pharmacy and clinic were abandoned. I checked in, waited for around 20 minutes after my scheduled time and had to leave, as I was late for work by that point. No one to talk to, no way to ask questions, no acknowledgment.
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June 2023 by Kyle F.
Nothing to add that hasn't been said. Rude attendants, long waits, and plenty of issues trying to fill a prescription. CVS is about a mile down the road and there's an Osco right across the street. No idea why people still go here.
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May 2023 by J K
4/29/23: Advocate Med Center located on in Walgreens, location 1000 Main Street Downers Grove.The app reads they have an appointment on Saturday at 3:45 pm. On call nurse was rude and surly.
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May 2023 by Taylore G.
The worst pharmacy i ever have dealt and the most disrespectful pharmacist I have ever spoken to. I am disgusted by how condescendingly he spoke to me.
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May 2023 by N MetroSolutions
I’ve been there three separate times as they had the medication available and my local Walgreens in Glen Ellyn did not. I will say that this Walgreens is always a treat going to as it’s never really overwhelmingly packed and the service is awesome. I tried the delivery service for the first time just to see how it would go and it showed up the same day. I can’t ask for better than that. Great job!
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May 2023 by Nathan
I’ve been there three separate times as they had the medication available and my local Walgreens in Glen Ellyn did not. I will say that this Walgreens is always a treat going to as it’s never really overwhelmingly packed and the service is awesome. I tried the delivery service for the first time just to see how it would go and it showed up the same day. I can’t ask for better than that. Great job!
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May 2023 by Not You
4/29/23: Advocate Med Center located on in Walgreens, location 1000 Main Street Downers Grove.The app reads they have an appointment on Saturday at 3:45 pm. On call nurse was rude and surly.
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March 2023 by Rick James
I've been coming to this walgreens for a while to get prescription refills and they are always incredibly slow and backed up. It's never an easy or quick experience and I've resorted to watching episodes of Curb Your Enthusiasm on my phone while I wait. And then it hit me, that that's totally unacceptable and this place should have its act together more. I'm going elsewhere now so I don't have to wait half an hour for a refill.
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January 2023 by Kelsey Lloyd
The most incompetent people I have tried to work with. The fact that they are supposed to be considered medical professionals is both terrifying and ridiculous.
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December 2022 by nisarg patel
I had been placed on hold for 30mins so I figured I would drive and see how busy they were at the pharmacy. When I arrived it was not that busy and they talked to me right away. I asked if they were not answering phone calls but they said they were busy. The phone was placed on its side just ringing.If you call they will NEVER pick up the phone because nobody is at the pharmacy is ever picking the phone up. Terrible service for healthcare
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November 2022 by Christina A.
I laughed out loud when I saw the reviews on the pharmacy because they are SPOT ON. I have a severe form of lupus and some other fun things I need daily medication for. It's a joke now with my husband whenever I need a refill we call on speaker phone because we already know there's going to be an issue. They are so rude and incompetent. I have to fight with them often for my medication to be filled because they don't read the directions clearly. Concerning for a place dispersing medication. I've only come here because it's the closest location but it's really not worth it. You'd save so much time driving somewhere else. These people should not be in charge of peoples medications and lives. I feel bad for the people that don't fight back and probably can't get what they need. Please stay away from here.