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February 2024 by Tim Wilsey
Constant change at ownership greatly reflect on rates . Current ownership are charging extortion rates, I'm not kidding. $18 for a book of stamps...$18??? Shipping must have been double from UPS store on Boughton Rd in Bolingbrook, if you do not want to pay 30 % to 60% higher , stay the he'll away
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January 2024 by Erika D. Howell
If i could give 0 stars I would. Came in foe notary services after I called and was told I could come in until 6pm. At 5pm, no one availableNow I'm being told tomorrow between 1-3 but the site has appt times as early as 11am.
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December 2023 by roxana b
Easy to ship , very friendly and helpful staff.
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December 2023 by Debbi White
it's very conveniently located and the customer service is wonderful. They are always kind, friendly and quick.
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October 2023 by Ratan Ali
The drop off service is good but print service is an extortion business. I was charged 7$+ for printing two sheets of paper from email! Beware and get the charges confirmed before getting your print outs!
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October 2023 by Cristian Cuellar
You have to pay to have them print out a label from email. Embarrassing since there’s thousands of stores other than this, you can have it do it for free
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October 2023 by Lorna Schutz
This store is the friendliest to send things from and to get other services. They are always patient with each customer and make us feel valued. Really appreciate that in this world today!
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October 2023 by Jenny Nobles
They are very assertive. As soon as you walk in, they give you all of their attention. I was two minutes from closing time. I called and told them that I was approaching the store and they waited for me. I really appreciated that.
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October 2023 by Kay Wain
The owner of this store if a scam artist. She set up a relationship with tiktiok shop but now refuses to package items for people and makes them bring their own so she can keep any money they would've spent on the packing. DO NOT USE THIS STORE.
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October 2023 by Ashley Dodd
Hetal was incredibly helpful, she assisted me in Notarizing an urgent form and helped me determine the best shipping in order to get the form to its location in the proper amount of time.
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September 2023 by Kevin Venechuk
Website appointment scheduler for notary says "Our Notary Public is ready for you". Upon arrival I'm told there is no notary today...due to a staff shortage.Asked the manager (I believe she was) if she was aware of the website notary confirmation, she indicated she knew.I'll take "Duh" for 500, Alex.
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August 2023 by Jaime E.
The ONLY redeeming quality about this store is its manager, Chris. The owner, Hetal, is a nightmare to deal with. Hetal has been making excuses for seven months about why she can't resolve a damage claim. Each time, she has a different reason ... and, she will misplace your number many times and use that has her excuse for not calling you back. I had the good fortune of calling back on a day when Hetal was off. It took the amazing manager, Chris, 5 minutes to close the case that THE OWNER couldn't resolve in 7 months. Thanks Chris!
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March 2023 by Kate B
Girl with the colored hair was extremely unhelpful. Walked out with my package.
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November 2022 by Angel445
Went to the store 10/25 at 6pm and my god the older, short/heavy set lady, with dark brown hair. Made so many MISTAKES typing: my name, the sender, the zip-code, even the description of the item. I even handed her a paper with all that information typed out. No excuse to be that incompetent, no pride in her work.
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October 2022 by mbss133
The notary didn't even want to look at the documents, complaining that she didn't have time…This UPS store is a joke ??
