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November 2023 by Abdullah Dukmak
Friendly, helpful and supportive destination to buy a car from!Star motor sales is a true partner not only a dealership. They have wonderful after sales service I enjoy it
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November 2023 by MAX REVIEW
Thank you Alex for helping us with purchasing our Tesla it was such a great experience recommending you guys to everybody please visit star motors if you’re looking for Tesla, or any other luxury car. Best tesla dealership around. Wish I could give the +10⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️. Update: 11-11-23 . I just want to thank Alex for trying to help us with getting into another tesla well we didn’t know we were almost upside down on our vehicle but it was worth a try. Well they are really professional and will do everything to satisfy the customer. Would I recommend this dealership YES absolutely.
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October 2023 by Ashley C.
Smooth buying process and pricing. Breathtaking inventory and the team are very transparent about everything. Highly recommend ! Alex is awesome!!
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October 2023 by Justin Das
I bought my 2013 Model S P85 from here & I was skeptical to buy a used Tesla at first but their service & quality of vehicles were excellent! Highly recommend star motor sales to anyone in the market for a car!
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October 2023 by Ravi Patel
$1,000 "dealer" fee that they conveniently leave out of the online prices, this is in addition to other fees.Told me "all dealers do this".. no they don't. Very next dealer had an upfront price.Don't waste your time unless you want a $16,500 vehicle to be &19,500 (plus tax).
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October 2023 by Joey R
Nash and Alex were great to deal with! Nash went above and beyond to make sure my Telsa was ready for the road. Highly recommend anyone in the car/Telsa market to look here! Love my car.
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September 2023 by Sami Ghusein
I recently came here looking to buy a Tesla and had a great experience. If you’re looking for great service ask for Dan. Very knowledgeable and not pushy which I really like when making a purchase.
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September 2023 by Daniela Dobrovetsky
I had the best experience buying a car from Star motor! It was such an easy process I was in and out in an hour and half! I will definitely be coming back in the future!!
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August 2023 by Sara Alattar
I had a repair for my car because I was rear-ended and Najeeb was incredibly helpful through the entire experience. He made things very simple and easy for us and was very accessible over the phone to provide us updates any time we asked. He was very gracious in working with us any time we had concerns or issues that came up. Finally, our car repairs looked literally just like new once we got the car back. Our car was handled with a lot of care. We'll always trust this place for all our needs!
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August 2023 by Salem A
Najeeb was very thorough and efficient when helping us with the repairs for my wife’s car. He answered all of our questions promptly and gave us a loaner car when one of the parts for the car was delayed and kept us well-informed throughout the process. Overall, I would definitely recommend Star Motor Sales for your car repair needs!
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August 2023 by Drake Rainer
I bought my car from them about 8 months ago. It is very clear they try to hide things and rip their customers off. First off there was over 1000 dollars in hidden fees and they low balled the trade of my car by 1000. I was able to catch those to things and saved myself 2k. I asked if the vehicle had been in an accident and the said a very minor one. Unfortunately they lied and I missed it. They had the car wet as if they washed it every time I showed up. That made it hard to see that there was over 7k in hail damage on the vehicle and I'm stuck to foot the bill. Also there was a bad sensor on the vehicle and they could have fix it because it was under warranty and they choose not to. Poor customer service and clearly no morals. DO NOT BUY ANYTHING FROM THIS PLACE.
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August 2023 by Ben Grabow
I bought a car from them recently. They will lie to you and get you invested in the purchase before they slyly tack on extra fees to the purchase price. The window sticker they advertised claimed the car had 19" wheels, and they claimed they had put on brand new tires on the front wheels. I should have checked more closely but after purchase I found out they gave me 18" wheels, and inspection right after purchase revealed 4/32" front and 3/32" rear tread depth on tires that are 10/32" new.One of the first things they had me do when I decided to buy was to pay a $1000 down payment on the car via credit card. This was before they had shown me any paperwork, and before they disclosed that there would be an additional $2000 in "dealer fees" added to the purchase price. They had me hooked at that point so it made it hard to argue.The sales guy was rude through the whole experience too. Whenever I pointed out an obvious problem with the car like scratches all over the body, deteriorating bushings on the rear diff, and unbalanced vibrating wheels he would downplay my concerns and act as though I shouldn't care about these problems.After bringing the car home I found that the engine ran rough on cold start and even died once. Looking back to the sales experience they made sure to have the car already running whenever I saw it, rather than have me see the cold start for myself.They clearly don't care about establishing an honest reputation, just about moving cars as fast as possible while nickel and diming you every step of the way. I felt bad about the purchase the entire time and I should have listened to my gut and walked away. Don't make my mistake.
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August 2023 by Sherri Higgins
Sold car as is. Very shady. When I inquired after I had local mechanic look at Maserati, was advised the car was bought as is. Not very good business tactics. Was glad to finance me at 15% interest. Not answering phone today
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August 2023 by Drake R.
I bought my car from them about 8 months ago. It is very clear they try to hide things and rip their customers off. First off there was over 1000 dollars in hidden fees and they low balled the trade of my car by 1000. I was able to catch those to things and saved myself 2k. I asked if the vehicle had been in an accident and the said a very minor one. Unfortunately they lied and I missed it. They had the car wet as if they washed it every time I showed up. That made it hard to see that there was over 7k in hail damage on the vehicle and I'm stuck to foot the bill. Also there was a bad sensor on the vehicle and they could have fix it because it was under warranty and they choose not to. Poor customer service and clearly no morals. DO NOT BUY ANYTHING FROM THIS PLACE.
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July 2023 by Michelle Q.
I should have read the reviews! To be honest they got me in a car and out the door A.S.A.P! Partially my fault buying an older Range, I probably should have known better. Within a week and a half the car started peeling(oh we don't work with those painters anymore, sorry) I added in the warranty for an extra $100/month and 90 days later I have a $5K repair, the coolant. SMH. I text the guy that sold me the car, simply asking do you know anyone that can do it any cheaper... no response. Not good customer service AT ALL. Just reply no, sorry...
