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September 2024 by Erin G
Great experience throughout with Castle, thanks John for all your help!!
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September 2024 by Amy Cantore
Nizar and Kiwan were a pleasure to work with. Nizar was not pushy at all and made the entire process painless! Every car buying experience should be like this! Thank you both!
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September 2024 by Rocco Loconte
The quality of there used automobiles is top notch ?!!! I've been in the automotive industry for 43 years, I will be buying from them again when the time comes. Thanks for the great deal!
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September 2024 by Brian Park
I had a positive experience with my purchase of a used vehicle at this dealer, so I expected the same for my first service appointment for an oil change and tire rotation. Unfortunately, that turned out not to be the case. The quoted price when I signed the estimate ($99.00) was considerably lower than the final bill ($125.00). And I was never given any update about the higher cost that resulted from the "taxes and fees" that were conveniently attached. This is my second consecutive time experiencing this "bait and switch" at a local Hyundai dealer. I don't plan on making that mistake again.
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September 2024 by Dean Projansky
Fantastic service and price. Joe took such great care of me. Will be back for my next one.
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September 2024 by Mary Bettin-Bassett
Great sales team
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September 2024 by Lori Christopherson
Dustin helped me when I was very upset about my engine failure in my Hyundai. He called me up and said I would be getting a new engine due to a recall. I was loaned a vehicle until it was installed.
Im very happy with the service I received!
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September 2024 by Patrick O'Neill
When I purchased my Ioniq 6, one of the perks of purchasing it from Hyundai is that I can charge at any Hyundai dealership at no cost. This last time all three available charging spots were taken by non-EV dealership cars, the first charger didn’t work, then an employee told me that I’m not allowed to charge at their location because I didn’t buy my Ioniq from them, and that they don’t care which brand my car is or whether I bought it from their employer. I love my Ioniq 6, but the last couple experiences I’ve had at the Castle Downers Grove location has left me sour on the Hyundai brand.
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September 2024 by melanie meier
If you're in a service industry don't have any news channel on the TV in your waiting area. Be neutral. My opinion of your dealership went down the toilet.
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September 2024 by Emily Heppner
Matt did an amazing job helping me with the purchase of my new Hyundai! He was knowledgeable and professional throughout the whole process. I will definitely recommend this dealership to friends/family when they are in need of a new vehicle in the future.
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September 2024 by paula edwards
For a year trying to get my car fixed they make u wait 4 times for hours and its never fixed will never buy a car here or recommend to anyone
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August 2024 by AchievementsdaReturn
Satisfied with my service in this visit. Thank you.
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August 2024 by Hiren Bhatt
Seriously, forget about someone will welcome you at the showroom. They don’t care to say hi or ask why are you here !!!
Waited more than 10 mins…
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August 2024 by Sally Carr
Keith the service writer made it “right”.
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August 2024 by Oquan Brown
Most definitely recommend the castle location for your vehicle to get serviced
