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July 2022 by Janet Sweeney
I purchased a Maytag dishwasher in July, 2022 and it was delivered and installed on July 14, 2022 by their installer. It began leaking a few days later. I called customer service and they said they would send a service tech to do an installation check and that I would get a call to set up that appointment within 24 hours. I never received a call so I called back two days later and got another rep who said she would call Maytag. I have been on hold with her for an hour and she has been on hold with Maytag for an hour. How do I get them to respond? I paid for the installation and either the appliance is defective or they did not install it correctly.
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July 2022 by Kashmir Pulaski
This store has the best CUSTOMER SERVICE I’ve ever seen in a retail establishment. Therein is why they will continue to get my shopping $$$ FIRST.
FIVE(5) STARS. ... wherever that goes.
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March 2021 by Julian Gonzalez
nice staff willing to help
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March 2021 by Fatima Abbas
I called the Lawn & Garden center to ask if the vegetable plants that were already growing had hardened off. I believe the lady I spoke to was Erin. Although she said no they weren't, she started laughing at me at the phone, as if I asked the stupidest question in the world. According to her, "Just because the plants are outside, that doesn't mean they can be planted outside." Mind you, I specifically said that I wanted to put them in containers outside. She laughed a few more times while trying to apparently explain to me that plants should not go in the ground until after the frost. That was neither my question, nor did I appreciate her advice when laughed it. Store is fine. Customer service made me feel like crap.
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March 2020 by Diane Harrigan-Kapel
Everyone in this store is very nice and helpful
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March 2013 by Natural Healing
This store doesn't wake up until 9:30 am. I started calling at 8:00 to place an order for some building materials for my contractors to pick up. There was no one in Building Materials until 9:30. The pro desk wasn't staffed until 9:00. and no one in Kitchen cabinets unitil 10:00 am. Hello??! Contractors start at 7:00 am. WTH?5 phone calls later, it is 10:00 and I am still waiting to place this order. Really poor service..