-
March 2024 by Paul Titterington
Excellent ice cream! I never become disappointed with their ice cream. I like the people in the customer service. If you like ice cream and stop by
-
March 2024 by AnonymousOne
This location is nasty. Went to the burger joint first. The food was good but the lady who gave us our food was cleaning at first and then instead of the cook just telling us to grab our order she offers to grab it. I didn’t like that because she could have just focused on her cleaning task verses trying to clean and grab food. Cross contaminating. I did not say anything. Afterwards, went for ice cream. This place is nasty. There was a tall brown head girl with a hat who was touching her face constantly while making ice cream. Every staff had their hand in the cooler to grab ice cream without gloves. Trash all over the floor by the ice cream. No hair nets, no mask, no gloves and it was busy. This place is unsanitary. They do not wash their hands. Even the girl who was working at the Burger Joint came over to Oberweis did not wash her hands. She just checked some buttons on a computer and went straight to work. The manager on duty was not enforcing gloves at all. They will go from register, to computer, to touching the ice cream. I even saw the tall girl have her hand in the chocolate ice cream tub with no gloves. She used her bare hands to toss some of the ice cream and then kept digging in the bucket with the scooper to restock but still no gloves. The same lady almost dropped a scoop of ice cream and caught it with her hand to place in the cone. All the staff were nasty as far as going in the cooler some were just worst than others. Especially to go from the Burger Joint to Oberweiss and not clean your hands. Only part that I miss about Covid is people had to wear gloves and mask in the food industry. Learn today, to avoid all restaurants at all cost. If the ice cream shop is this nasty then you know getting hot food is worst. This place is nasty.
-
March 2024 by Theresa Yvonne
My daughters and I had a girls day and visited Oberweis Ice Cream and it was so delicious.
-
February 2024 by norton man
Usually a good experience, but there was a young man by the name of Noah working, and I don't say this to be rude but he had his fingers in his mouth several times before handling equipment.
-
February 2024 by Matt Yarbrough
First time in this store, I made a mistake and picked organic milk instead of 2% milk, the CSR took strong initiative in replacing the exact items I wanted. The is nothing like great customer service.
-
January 2024 by Stephanie
Awful service and even worse ice cream I got a Banana Royale and wanted no nuts and no pineapple chunks. It was sloppily made (probably because the large gathering of teens hanging around and behind the counter distracting their buddies who work there). Missing ingredients (no cool whip or cherry) and a half a banana butchered to hell to appear like more AND I got charged extra for NO pecans. Who tacks on money for an item you dont want?? I didn't sub that, when I inquired the cashier on the charge he said oh man I don't know it's what the computer does. Disappointed in the service but that seems to be the normal there anymore.
-
January 2024 by Lil Profen (Samantha W)
gave me gas. #gas #IBS photo of me below !! thank you oberweis! great as always i am a regular patron. amazing.
-
December 2023 by Lola77 Reyna
There was no people here when we entered at 2:35 pm. On Sunday. It took them 15 to start the order and gave that one person who came in afterwards, his order first.??♀️. Icecream was ? good.
-
November 2023 by Greg Mueller
Awesome peppermint ice
-
November 2023 by N Z
Whomever at corporate thought it was a good idea to blend “that burger joint” drive thru with Oberweis ice cream clearly didn’t think it through, I ordered ice cream through drive thru and had to wait about ten minutes because the car in front on me was waiting for their food to cook. I would have backed out but was in between cars, in a case like this I would recommend reserving spots in front for those cars while food is being prepared.
-
November 2023 by C A
Great drive thru service and alawys the creamiest ice
-
October 2023 by Ava Gelau
I always look forward to coming to this Oberweis! I have been coming for the past three months and have never once been disappointed. I am usually always greeted by my favorite employee Hector, who always makes my sundaes perfectly :) Love this place!!!
-
September 2023 by Chicago MyHome
Clean. Friendly staff. Prompt and efficient service.
-
September 2023 by Tyler & Sue Riddle
Mint chocolate chip ice cream in a waffle cup dipped in chocolate and sprinkles is the most delicious part of each visit I have here. My husband had the peanut butter sundae and he said it was to die for! Can't wait to go again!
-
August 2023 by Destiney Wood
The customer service was dog doo doo and so was the workers whole demeanor they messed up my ice cream then when I had said something the worker with tattoos and she tried to say I had to buy another one then when I asked for the manager she lied and said it was her so I asked to speak to somebody else and some girl with a dookie braid cake over and re made my ice cream as she should have then at the end said next time I should be more respectful when I didn’t say anything but asked for my food to be re made and her co worker felt the need to go back and forth with me so I got a attitude cause it wasn’t my mess yp
