service is seriously a notch above! Maria and the team is the best. She did not stop until she found Brown card stock n Illinois for me! She could have said, " Sorry, we are out." but no! She went above and beyond and I headed out to another Micheal's to retrieve my Brown paper! PUT HER IN YOUR CORPORATE SEAT!
June 2023
Michaels is a unique store that is a crafters haven. My tip it to checkout the deal of the week!
October 2022
Terrible customer service from the so called manager working the front counter this evening. I had a receipt for an item that didn't end up working out and she wouldn't let me return, or do store credit, or figure out any sort of compromise. She was extremely rude for no reason to top it off.