“I have worked with the team from BTI for many years and have had a wonderful experience. They are experts at what they do, and I always feel confident that I can rely on their recommendations. The team at BTI is always very friendly and willing to help if I ever have questions or need any technical support. From my experience with them I can say they always go above and beyond to meet your needs. I would highly recommend them to anyone in need of security or telecom services.”
“Vivek —is the guy to see at Glen Ellyn , Illinois, Verizon store. Spent time with us, informed us of promo’s, and friendly. What more can you ask for now a days you. 6/5/2024”
“Jeremy is a top notch Verison representative willing to help out an entire family. Multitasking and getting everything done, answering all your questions, and taking care of all your needs. I just switched from another carrier and we are very happy with the plan we got. I would recommend all of my friends and family to go to this store specifically with Jeremy.”
“Jeremy was busy with another customer but took the time and in between helping the other customer he took care of me very pleasant very thorough. Very efficient great service.”
“Dave was outstanding in his knowledge and customer service loading my old IPhone SE info onto my new Apple IPhone 14 Pro. I spent hours this morning trying to do it myself & failed. Dave was able to get this accomplished in less than 20 minutes!”
“Angel went above and beyond assisting my wife and me today to set up our new phones. He had the utmost patience and good nature. He is extremely knowledgable. Angel is a real credit to your company. He truly knows the meaning of customer service.”
“Great service all around! Switched my mobile service as well and everything has been great! I’ll be coming into this store any time I have a question or need to lower my bill!”
“Want to give a HUGE shout-out to Patrick Cagle for the time he took to get my mother in law all set with a new phone & accessories & transfer her apps from the old phone to the new phone!! Even with a bunch of us waiting out in front of the location before 10 am he was so laid back & welcoming & didn't make us feel rushed!! I'm hoping he gets noticed for EXCELLENT customer service since it's HARD to come by these days!!! Thank you again Patrick - keep up the GREAT work!! We will use this as our go to store going forward!!”
“Stopped by the T-Mobile store today to check why my rebate was denied, and Abigail E. went above and beyond to get us headed in the right direction to get it resolved. Thanks, Abigail, you rock!”
“Hello, good morning, I would like to know what I need to change with you? I was currently on boost mobile but your service no longer convinced me but I want to know if I can switch with you with the same number and what do I need to do???”
“amazing work here! I got helped by Kelsy and she did an amazing job. really nice and helped me open my new account here. I will be coming back to kelsy thank you!”
“LLT Group exceeded my expectations in every aspect of brand strategy!From the initial consultation to the final execution, their team demonstrated unparalleled expertise and dedication. Their insightful analysis of our brand's strengths and weaknesses paved the way for a comprehensive strategy that truly resonated with our target audience. They skillfully crafted a roadmap that not only enhanced our brand's visibility but also positioned us as industry leaders.Their innovative approach and attention to detail ensured that every aspect of our brand's identity was carefully curated, resulting in a cohesive and impactful presence across all channels. Working with LLT Group was a game-changer for our business, and I wholeheartedly recommend their services to anyone looking to elevate their brand to new heights.Five stars all around!”
“I visited T-Mobile's store in Countryside, IL with my Samsung Galaxy 813. I had unknowingly changed my PIN, and was locked out of my phone. There was no way to unlock it, so I had to purchase a new Galaxy 816. My sales representative, Mercedes, was very patient and helpful, as she took me through the process of purchasing and activating my new phone. I could not be anymore satisfied with her service and will continue to visit your store for any needs that may arise in the future. Thank you so much!”
“The rep was really nice and helpful and great. I was charged twice as much for the phone as it cost on the website and the phone is not that great but that was NOT the rep's fault. People send me a text message and it sometimes doesn't show up for hours after they have sent it to me! It also froze up first day using it and I had to take the battery out and put it back in to get it to work properly. It is a SUMMIT FLIP phone.”
“Been T-Mobile customer for so long . Every time I come here Selena always greet me she always so helpful every time I come pay my phone bill I usually asked for Selena she so helpful polite .”
“Bianca helped my wife with her phone when she lost contacts and helped set up multiple apple watches. Spent a considerable amount of time and it was much appreciated.”
“I visited the La Grange store today and received amazing service from the manager, Myki. He was very pleasant, helpful, patient and informative. He created an excellent experience. We went through all of the options available and he took his time explaining everything. I would highly recommend this store for any of your mobile needs.”
“My mom and I went to get our new I-Phones setup yesterday and Leo helped us and he was fantastic! He was super friendly & patient and took the time to answer all our questions. I will definitely go back to this location and have him help me again!”
“Sabine Joseph is a freaking wizard!! No one else, even at the Apple Store, was able to wipe a phone and Sabine was able to! Very patient and explained everything! She needs to win the T-Mobile associate of the year award!! Thanks Sabine!”
“Brian and Billy were honestly the easiest people to work with. Made this process super fast and easy. I’ve been to other T-Mobile and it was not this simple and quick.
Thank you guys for your hard work!!”
“Wanted to say thanks to Doug for doing me a solid yesterday. My phone drowned at sea while on vacation in Mexico. Doug was able to let me barrow a used phone from the store and insert my SIM card for me to receive text messages that I needed to verify my accounts. Able to make a claim to the insurance to get a replacement in 2 days! I appreciate Doug being patient with me with the whole process!!”
“I have visited this location many times for help configuring internet boxes and troubleshooting AND my cell phone. I have worked with 4 different team members so far, and every single one has been patient, knowledgable, and never left my issues unresolved. I highly recommend this team!”
“Went in today and Eric helped me out. I didn’t even wait. He was very nice and went above and beyond thank you so much Eric. I’ll definitely be back. I recommended this T mobile location”
“Caleb was absolutely amazing. Helped us out with our phone bill. This is a corporate store. Highly recommended to come to a corporate store. Thank you so much will be back.”
“Went to get a new phone here and the customer service, help, everything was great and the man who was helping me, Mohammed was great and his job. I highly recommend him and this store for anything they can help you with.”
“We came in to upgrade a single phone, and Taya was very patient and did a great job answering all my questions. We ended up trading in two phones and she also told us about the Netflix and other promotions through Verizon.”
“Thank you Jose for all help with upgrading me to my new phone. Jose is very knowledgeable, respectful and was patient with the whole process. I would highly recommend this store to anyone looking to upgrade their phone. Thank you and I will definitely do business here again.”
“Great bunch of people, knowledgeable in most types of phones, and professional in how they treat their customers. Xfinity has everything from soup to nuts. I have most of their services and technical support is excellent. Xfinity has another satisfied customer 4 life.
Asphalt Plant”
“Best experience I've ever had at a phone store. I'm 80, worked with Oziegbe. He had the patience of a saint switching my Samsung to an Apple and helping me learn how to use.”
“Emalie was very helpful and great Verizon representative. Knowledgeable and multitasking. Most importantly is super friendly and went above and beyond to help us out. Thank you !”