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February 2024 by Paulette Gillam
This past week a family member needed some assistance from a caregiver. I reached out to Innovative Homecare Solutions for help and they were able to provide 2 caregivers for (2) 4 hour shifts the very next day! The caregivers were caring, compassionate and well trained. By the end of the week, we needed a live in and once again the staff work late Friday night and early Saturday morning to find someone. By 5pm Saturday evening, we had a live in. She is wonderful and we are so grateful for all the care and attention my family member received. I highly recommend calling Innovative Homecare Solutions if your family member needs help as well.
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February 2024 by Ana Skendaj Skendaj
If you need a caregiver for your loved one’s this is not the one, 1 week we have been with them and 4 days they called in sick and I know it was snowing but I made it to work everyday! My loved one did not eat, or medication or was changed in 24 hours, this is pathetic and I don’t know how this company is in business! I DO NOT Recommend this company!
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February 2024 by Karen Farnsworth
My dear friend recently returned home from a prolonged illness, and I am her POA. We found Innovative Homecare Solutions to be a great company to work with, as my friend has needed home health since she has returned home. Samra, her caregiver, is an angel. Samra is kind, patient, empathetic and very tuned in to the needs of my friend. She is very organized and keeps track of all appointments for my friend. Samra is a hard worker, prepares meals, does housework and provides much needed companionship to my friend - who has benefited greatly from such high quality of care and compassion. Samra is always punctual and dependable. I can trust her to keep my friend safe in her own home.
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February 2024 by Paula Flisnik
Jon Benney is awesome so sweet. I really appreciate her help with us. She is a Blessing. She is great help I have no voice and is happy to call for me when needed. God saw we needed help and he put her in my and my husband life he has start of dementia and she is gentle with him. He really enjoys her help and conversation. I can see how happy talking to him. She does not yell or snap at him. She a Great Friend to us⭐️ ⭐️ ⭐️ ⭐️ ⭐️
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January 2024 by Dorcas Kuukua Mensah
The service here was welcoming and the staff were friendly. The orientation and training went smoothly and everything was informative and insightful. All my questions got answered.
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January 2024 by kringle Villaluz
The person who trained me it’s very helpful and motivated to his future employee. I learned a lot of stuff from my trainer
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November 2023 by Alyce Mccants
We have 2 Caregivers from Innovative Homecare Solutions, Melanie and Alette. We are very happy for sending us great caregivers. They’ve been very helpful and they do stuff that doesn’t needed to be asked for. Thank you very much Innovative Homecare Solution for wonderful service.
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July 2023 by Kevin B.
Worst home care service, I ever hired. They call off once a week at the time they are supposed to be at the job. They say they have enough staff to cover for when caregivers are sick or don't show up. I can inform you that is not true. Trust me go elsewhere.
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May 2023 by Kevin B
no idea what these positive reviews are. If you need a company you can count on this isnt it. They call off every other day. If you cant do the job let me kno ahead of time not 20 min after your supposed to be here. Very unprofessional.
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April 2023 by 600 lyrical
Theresa, the care manager for Innovative Homecare solutions, was phenomenal in her communication. Always accessible, always ready to help with solutions to whatever issue we were having. We believe she went above her job responsibilities to help us navigate a very difficult time. She was able to balance being an advocate to our elderly mother, who had irrational paranoid tendencies, as well as equally advocate for us the family. Innovative is very lucky to have Theresa as part of their team, and so are the families who have Theresa’s help during a very tough time.The caregivers who work here… some are better than others. We are thankful for them all, as they took care of mom In ways we could not.We do not want to mention any name, but the last caregiver we had, she lacked in communication skills, often times withholding info from the family, to the detriment of the patient. She didn’t even offer us condolences after mom passed. However, we believe this is a reflection of a person and not the agency.I would still give this company 5 stars for the very prompt communication from the agency, as well as the support and kindness from all office staff, and the kindness of all the caregivers towards our mom, especially Agnes B. and Norma:) Thank you.I would use them again in a heartbeat.
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March 2023 by Kris Davila
I am very pleased with Arika my moms care giver. She's attentive to mom, dependable and always on time. I couldn't ask for more.
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March 2023 by Terry Kunze
I had several caregivers for my daughter Amanda from Innovative Homecare Solutions.. Arika Wennberg from Innovative cared for Amanda for almost a year before she past away. Arika was caring and very bright, she had good ideas yet understood that I had very specific ways of my own. She fit in with the whole household and became a very important part of our family.There were times we had other caregivers that did not fit our needs, but I knew I could talk to Theresa Williams, the director, and she would work with me to ensure our needs were met.Another care giver that we had for a short time was Islamaet, she was so caring and intuitive with our non-verbal child. In the end, she had a conflict with our schedule, that broke our hearts. I would highly recommend and trust both these ladies, Arika and Islamaet, capable to handle any situation.
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March 2023 by Christie Plasmier
We’ve been very happy with Innovative Healthcare Solutions. The communication, planning and billing has gone smoothly. We hired Lucy to assist my dad (diagnosed with Alzheimer’s). I can’t say enough positive things about Lucy. She has been amazing! Her care and support goes beyond our expectation. I don’t know how we would manage without her care. Props to her sister, Tess who offered great support while Lucy was out!
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March 2023 by Chris Davis
We appreciated our caregiver.
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March 2023 by Martha Lieberman
I have been using Inovative care for a little over a year and a half for my 90 year old mother. Teresa, at Inovative care has been very conscientious of answering all my questions, emails, and phone calls. Always there to help answer questions and lead me in the right direction that I need it. Sue , my mothers caretaker has been very good with my mom. She is always patient with her because sometimes my mom can be a little argumentative. We enjoy Sue ‘s positive attitude and concern with my mom.
