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“I just purchased a mattress, and other items from Mattress Firm, and my experience was delight. I must say I didn’t want to leave. Outstanding customer service and knowledgeable of the
Product. Angel and Debra receive a 100 percent from me. Thank you, ladies. A great duo.
Barbara”
“I bought two mattresses and an adjustable base from them. The employees were great, they showed me all the beds and answered all my questions. Purchase, delivery, and installation all were painless. I'd definitely go there again.”
“I received the most amazing service from Ashley. She was beyond helpful, knowledgeable and very attentive. She went above and beyond and exceeded our expectations. Thank you so much, Ashley!”
“Sabrina was very helpful when we were in. Very nice solid wood furniture and American Leather and Smithe by Berne products.I would definitely revisit for future purchases!Great Clearance area too!”
“I had the best experience at Steinhafels! We just moved here from Maryland and needed a sofa for living room. Tim Deignan was awesome! He was professional and helped me not only select the perfect sofa but also a rug and fabric for a custom made ottoman. Tim never rushed me and took the time to move things around so I could get the feel and look of the selections! I would definitely recommend Steinhafels and will seek out Tim for additional purchases! Thank you Tim!”
“My husband and I purchased an outdoor dining table and had a great experience with Ken. He was incredibly knowledgeable and helpful. I'd highly recommend to ask for his help when visiting the store.There were a few moments the manager was a bit condescending towards him, which I didn't feel was appropriate in front of customers. My advice to management would be to keep frustrations behind doors, not in front of customers. :)”
“I brought some aquatic plants for my patio pond. They are on sales (25% off). Besides, other nursery/gardens in my area don’t carry those items so I don’t have much choices.”
“Excellent care and attention to detail from our salesperson Sandra. We were directed to the specific area of interest and were given plenty of space to do our shopping. When decision time came, she was efficient, knowledgeable and PLEASANT. We will be back!”
“Recently bought a few items with Erica. She was incredibly helpful, very knowledgeable, and worked within our budget to give us the best price possible. Can’t be anymore thankful!”
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“Maria met us at the door and asked if there was anything in particular we were looking for. We said we weren’t sure yet and just wanted to look around. She was never pushy, just checked in on us once She said she’d take your time and I’ll be around if you need anything. We ended up finding the perfect couch and she helped us through it all. Excellent customer service all throughout!”