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October 2023 by Randy Mucha
Friendly, helpful and knowledgeable staff. If they don’t have it, they can get it. If it’s broken, they can fix it. Highly recommended.
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August 2023 by Bella Lestina
Thank you Mary and Marilyn for assisting me with my broken sewing machine!! I appreciate it so much.
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April 2023 by Roxanne Bays
I've had nothing but 5 star service from this company. Every person from sales to service area are friendly, knowledgeable and willing to help you.
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March 2023 by Karen Bailey
I enjoy .y time at Friendly Stitches sewing classes. The teachers are very knowledgeable and funny to be around. The Brother sewing machine are great too.
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December 2022 by Jan Otto
This sewing store carries excellent, high quality sewing thread for sewing my knit garments! The gal who helped me nailed it, matching the colors I needed exactly! I also appreciated your special, buy 2 thread spools, get third free! WHAT A DEAL!
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December 2022 by Lucy Guerrero
The absolute best customer service.Ellen solved an issue with my brother LB 6800Sewing machine…quickly and efficientlyThanks again!I highly recommend friendly Stiches Sew & Vac Inc.
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December 2021 by Susan Shestakov
Unfortunately, there's a 5-week wait time for Singer sewing machine repair.
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December 2021 by Gina Steiner
Wonderful place, I found a new heaven. Great staff, beautiful equipment and people who share my passion.
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December 2021 by Leah Bentz
I'm so happy with the machine they recommended for me that I purchased 2 years ago, I received good service on my annual tune up last year and can trust the same this year.
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December 2021 by Emily Robicheaux
Never Been Treated So Rudely!I took my Singer heavy duty in because timing was off, sewed almost 500 masks in the first 3 months owning it so I worked it hard. The moment I walked in I was treated rudely. They started by telling me I bought and awful machine and I should just return it. I couldn't and they were the only place near me taking machine repairs so I left it with them. It took awhile to get back, which I knew it would with it being the second year of the pandemic. Once it was time to pick it up almost 2 months later. Not once, not twice, but three times, in the span of 2 days, did they call me and complain about having to work on my machine. They accused me of having someone look at it before them, which I don't think is a crime. Leaving a 5 minute voicemail to say how horrible my machine was to work with and fix. When I went to pick it up I AGAIN had to hear about much of a bad machine I had and how much of a hassle the service I was paying them for was. So I expect this huge up charge for extra labor from the $100 dollar starting price. After the complaining from the whole shop it was only $20 worth of extra work. When leaving after paying the woman said ok bye comeback when you want to buy a real machine. Then I get home to fide out they didn't put it back together correctly! There are plastic pieces sticking out where there supposed to be inside the machine. I feel judging your customers and putting them down isn't very professional what so ever. I'll drive an extra hour anywhere then go back and be treated like I suck as a human and crafter.
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December 2021 by Robin P
Best customer service! Very knowledgeable and friendly staff. Bought my sewing/embroidery machine here and have had it tuned up. Prices are displayed and lead times are clearly communicated. Very happy costumer.
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December 2021 by Judith Porter
The class on Basic Sewing Machine Maintenance was very thorough and well prepared. I learned essentials about needle selection, thread, tension setting, and so much more. There was basic instruction on machine care and keeping the sewing machine running smoothly. An essential class for sewing enthusiasts.
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December 2020 by H2
The ladies there are very nice , very helpful ,and really love sewing. Highly recommend.
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December 2020 by Carol Hamilton
Very "Friendly" place. Nice, knowledgeable ladies and would not hesitate to recommend them.
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December 2020 by Tonie Kuchar
Great place, good service, easy to get to.
