-
November 2023 by Sharon S.
I was in the "waiting" room and should have been offered a chance to see the "excessive " dog hair I was charged for and given the he option to have it cleaned or not for the up charge
-
October 2023 by Tanya Cruz
Excellent job!! Cleaned top to bottom, inside and out. Was my 1st visit, but definitely not the last. Fair pricing, good customer service. Nice waiting area with Wi-Fi and a Starbucks close by. My truck looks better than showroom right now.Services: Full body wash
-
October 2023 by Tanya H.
My appointment time was verified before hand, the employees all professional. The pricing is spot on. The time it took was reasonable. They have a lovely waitinv area with WiFi. Close to a Starbucks if wanting to go there. My truck was better than showroom clean. They cleaned everything, top to bottom, in and out! First time visit and would absolutely visit again.
-
August 2023 by Jim L.
Just about everything went right. I scheduled a professional detail several weeks in advance, and got a confirmation call the previous day to double-check that I was coming in. I arrived exactly on time, was told 2-3 hours, and they were finished in 2.5. The interior of the car was excellent, no complaints. The exterior was mostly excellent; they forgot to finish a spot or two (no big deal, I finished them myself quickly), but amazingly they were able to remove paint transfer from my bumper that I had given up on long ago, so that was a welcome surprise! I feel the professional detail is an excellent value given the price they charge.The only caveat to getting service at Detail Kings is their location: It's in the lower level of a parking garage. This was a minor issue getting back to the location using ride sharing (uber/lyft) as the app and driver get confused by the destination info. But if you are willing to wait on-site, or have a family member to pick you up and drop you off, then this is a non-issue, and I would definitely recommend Detail Kings to others.
-
July 2023 by Diane M.
Detail Kings are amazing! I always feel like I am driving a new car after it is cleaned.
-
July 2023 by Cj H.
Showed up 7/14 at 4pm, an hour before closing. They normally do great work but I am bummed about being turned away that far ahead of closing time.
-
June 2023 by Christy S.
They did a fantastic job with my detail. Great communication and the car looked better then when I bought it. I'll definitely be coming back. It was a little hard to find, but that was probably just my fault!
-
June 2023 by Roshaunda Lee
Excellent service! I highly recommend this place?
-
June 2023 by Meaghan M.
I was very excited to get my car cleaned here based on reviews but left extremely disappointed. I called morning of appointment to confirm the location and found out I was only on the waitlist, but they said they could still take me. When I called to make the appointment I was told the soonest appointment was in 2-3 weeks so I asked to be put on the waitlist but take the available appt in case nothing opened up sooner, when I called to confirm this morning I was told I was only on todays waitlist. I show up, checkin was fine, I confirmed it would be ~30 minutes for express interior/exterior wash, woman told me would be closer to 45 minutes and I said ok and she said she'd call me. The location is in the middle of a parking garage, she gave me no instructions where to wait so I wandered around until I found somewhere. I waited almost 1 hour 15 minutes, was getting close to being late to my next appointment so went back and asked the status and shared that I needed to leave asap. The older woman rudely told me it takes time and that the website didn't say 20-30 minutes for express but then when she saw the sign she said it doesn't apply to SUVs and didn't understand why I was frustrated after being there an hour when I was first quoted 30 minutes when scheduling and then 45 minutes at drop off. My car was magically ready then after the second person I talked to was shocked I was waiting on-site and the first woman didn't ask or tell anyone I was waiting. When the car pulled up, it looked good from a distance. I soon realized the side mirrors were not dried, the interior had huge spots and the exterior was never dried so it was dirtier than when I brought it in. Complete waste of money and over an hour of my time and the clerical staff have 0 service recovery training.
-
March 2023 by robert vallejo
Took my 2021 Arteon to get professionally detailed and I was not disappointed at all. Car was left spotless and no dog hair, food crumb or drink stain was found after my appointment. I truly appreciate how clean my car was left. Definitely will be going here for my future detailing needs.Services: Auto detailing
-
March 2023 by Kramer Farney
Detail Kings is fantastic, they make you feel like the value your business and they do a tremendous job! There's nothing like a hand car-wash, and DK is the place to get it!Services: Auto detailing
-
March 2023 by Heather R.
My car was a hot mess. The guys were able to get it dealership clean. Fast work!! And it was super easy to get an appointment. I definitely will be back this time not waiting two years to get my car detailed!!
-
February 2023 by nickay2654
I brought in my audi for a full body wash & interior cleaning. Overall, great job.HOWEVER, the cleaning guys broke off my trunk visor from the mounts. Now I have to pay to replace/fix them.My guess is the cleaning guys got sloppy and were rushing to finish the job. I called afterwards to complain and the owner, Paul, was very dismissive & didn't want to take accountability.Disappointing.....Services: Vacuuming
-
February 2023 by Nickay2654 ..
I brought in my audi for a full body wash & interior cleaning. Overall, great job. HOWEVER, the cleaning guys broke off my trunk visor from the mounts. Now I have to pay to replace/fix them. My guess is the cleaning guys got sloppy and were rushing to finish the job. I called afterwards to complain and the owner, Paul, was very dismissive & didn't want to take accountability. Disappointing.....
-
February 2023 by Rita Healy
They did a great job on detailing my car. Very friendly and accommodating. I definitely will use them again.
