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May 2024 by Jose Anaya
always have trouble getting my refill and when I do it is not the generic which I end up refilling out of pocket
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May 2024 by C M
The pharmacist is very rude She gives her personal opinion when It is not asked for I felt like I was being talked down to Go to the CVS on Ogden At least the pharmacist there treats you respectfully.
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May 2024 by Impacto en la web
Good attention and promptness
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March 2024 by Nicholas P
I come to this location mostly to pick up prescriptions and then occasionally gift cards and birthday cards. The pharm techs could be a lot more attentive, not sure why they move so slow like a sloth. The cashier in the regular store is usually pretty good and helpful. They keep the store well stocked in the morning. Parking can be difficult depending on if you’re trying to turn left or right. I’m not sure why Main St has so many cars going through it.
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November 2023 by Pat Barry
THE PHARMACY IS A MESS........ BRING BACK KAITLYN PERRY!!!!!!!!!!!
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October 2023 by Karen Neely
My husband went to the Darien, IL CVS Pharmacy to pick up prescriptions and get a flu shot. There were no other customers except him. There were 3 pharmacists behind the counter. When he asked for a flu shot, he was told, “NO; you must make an appointment ON-LINE; then return at your appointment time.” Remember, there were NO customers except for him. He is older than 75; we live a 20-minute drive away. How rude of CVS to treat an elderly customer of more than a decade this way! This is totally UNACCEPTABLE!
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October 2023 by Marie Khoury
The manager thinks that if you complain about the bad service, it's a problem with you, not them. Nevermind that most people are just afraid to give medical providers bad reviews because of the way it affects care. The manager fully supports the staff treating customers like trash, hanging up on them, and running people in circles for answers.Once you complain about an employee hanging up on you, all of your prescriptions will go on backorder and you'll never know if/ when they come in.Whatever the reason, all of my medication, from cancer to immune to pain control, have been on backorder.
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September 2023 by Rich R.
I came into CVS today to pick up two prescriptions. I won't use your name here, but you know who you are. I walked up to the counter at 1:32 pm with three people being helped in front of me. I was in line behind them and was asked "are you picking up"? I was helped at first just fine until after I paid and politely told the pharmacist "have a nice day" Verbatim she had said "Oh just so you know we close at 1:30 and you're now cutting into our lunch break". ARE YOU SERIOUS RIGHT NOW??? How dare you treat the public with such disrespect. So sorry YOU decided to help me at 1:32 two minutes into your break. I have been working in retail specifically store management for over twenty years and never would I ever say that to a paying customer. Shame on you! I went and spoke to the shift manager and explained this to her. Without hesitation, she knew who I was talking about. Next time you really should either keep your mouth closed or more importantly find a nicer way to tell your customers to come back after YOUR lunch break or before. If I choose to do business with you in the future do not be surprised when I keep my mouth shut and politely wait for a different pharmacist to assist me. Not even on my worst day ever would I treat a customer with such disrespect. There have been several times I haven't been able to take a lunch due to business. I am mortified at your lack of respect towards the public and I cannot wait for the phone call from your store manager. Next time think before you speak.
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September 2023 by Adrian Godina
PEOPLE OF COLOR STAY AWAY!!!!CVS YOU ALLOW THIS?PUT TO THE BACK OF THE LINEREFUSED SERVICING MEPUBLIC YELLING AT MECALLING ME A LIARRACIAL PROFILINGFROM THE WOMAN IN CHARGEPHARMACIST AMANDA KOJDASo I'm in the drive thru, there's about four cars in front of me. After about 20 minutes, I finally reach 1 of the 2 terminals but it's still not my turn because there's only one employee and that car drives away, I wait patiently for the pharmacist to come on the intercom but instead takes the next car that pulls up. I hit the call button and all I hear being shouted from the window is "I'm not gonna' service you! You cut the line! I saw you on camera!" My initial reaction was disbelief because I've just been in my car listening to Bob Marley. Still puzzled I wait there still while she tends to the other driver. That car then pulls away and another comes in and then services them. Embarrassed, insulted, and still blown away, I pull out and enter the pharmacy. Honestly I'm just looking for an apology, but nope the pharmacist still insists I cut the line and she has footage. I asked her twice to pull it up, and yet she refused. She then says she asked the first car that was being service parallel to me if I had cut her and that's how she knew I cut the line.SO WHICH IS IT? THE CAMERA OR THE OTHER DRIVER?SHE then starts to RAISE her voice and begins to almost yellI'M THE ONE ASKING "Why are you raising your voice? Nobody is yelling at you?"I DRIVE FOR A LIVING(7 YEARS EXPERIENCE) I'm pretty sure I follow traffic laws and value the importance of maintaining a line (especially in traffic)WHY WOULD I CUT IN LINE?The only reasoning behind me cutting the line that you displayed was because I was in a rush.IF I WAS IN A RUSH WHY WOULD COME IN HERE AND ASK FOR AN APOLOGY.I don't normally assume the worst out of people but I would like it to be known that every other single person being tended to in the store and out (drive thru) was white. Then there's me; a dark skinned individual.I'M CERTAIN THIS WAS AN ACT OF RACISM & RACIAL PROFILINGI reached out to CVS feedback and all I got was an automated response not even a phone call.SO CVS YOU ALLOW THIS TYPE OF BEHAVIOR?NOT A SINGLE OF REASON WHY BEHIND THIS BEHAVIOR IS ACCEPTABLESHE HAD NO REAL REASONING BEHIND HER MOTIVES DEFINITIONMaybe just a dark skinned man and just assumed I cut the line.
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September 2023 by Adrian G.
PEOPLE OF COLOR STAY AWAY!!!! CVS YOU ALLOW THIS? PUT TO THE BACK OF THE LINE REFUSED SERVICING ME PUBLIC YELLING AT ME CALLING ME A LIAR RACIAL PROFILING FROM THE WOMAN IN CHARGE PHARMACIST AMANDA KOJDA So I'm in the drive thru, there's about four cars in front of me. After about 20 minutes, I finally reach 1 of the 2 terminals but it's still not my turn because there's only one employee and that car drives away, I wait patiently for the pharmacist to come on the intercom but instead takes the next car that pulls up. I hit the call button and all I hear being shouted from the window is "I'm not gonna' service you! You cut the line! I saw you on camera!" My initial reaction was disbelief because I've just been in my car listening to Bob Marley. Still puzzled I wait there still while she tends to the other driver. That car then pulls away and another comes in and then services them. Embarrassed, insulted, and still blown away, I pull out and enter the pharmacy. Honestly I'm just looking for an apology, but nope the pharmacist still insists I cut the line and she has footage. I asked her twice to pull it up, and yet she refused. She then says she asked the first car that was being service parallel to me if I had cut her and that's how she knew I cut the line. SO WHICH IS IT? THE CAMERA OR THE OTHER DRIVER? SHE then starts to RAISE her voice and begins to almost yell I'M THE ONE ASKING "Why are you raising your voice? Nobody is yelling at you?" I DRIVE FOR A LIVING (7 YEARS EXPERIENCE) I'm pretty sure I follow traffic laws and value the importance of maintaining a line (especially in traffic) WHY WOULD I CUT IN LINE? The only reasoning behind me cutting the line that you displayed was because I was in a rush. IF I WAS IN A RUSH WHY WOULD COME IN HERE AND ASK FOR AN APOLOGY. I don't normally assume the worst out of people but I would like it to be known that every other single person being tended to in the store and out (drive thru) was white. Then there's me; a dark skinned individual. I'M CERTAIN THIS WAS AN ACT OF RACISM & RACIAL PROFILING I reached out to CVS feedback and all I got was an automated response not even a phone call. SO CVS YOU ALLOW THIS TYPE OF BEHAVIOR? NOT A SINGLE OF REASON WHY BEHIND THIS BEHAVIOR IS ACCEPTABLE SHE HAD NO REAL REASONING BEHIND HER MOTIVES DEFINITION Maybe just a dark skinned man and just assumed I cut the line.
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September 2023 by Angie Johnson
I enjoy shopping at CVS due to convenience & coupons/savings especially with my Care-Plus additional savings. Also, employees are friendly & helpful!
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August 2023 by laura mcgreal
Pharmacist working evening of 8/7/23 was rude. Incompetent, argumentative, and did not know what she was talking about. Overall, never had a good experience we ith this pharmacy. Very bad place with horrible customer service and worst incompetence I have seen.
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June 2023 by Mark LoGiurato
Nice pharmacy with good customer service. They are always eager to provide help.
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May 2023 by Kathleen Vecchio
I will be switching all my pharmacy needs to a different pharmacy. I am totally disgusted with the service here. Ordered my meds on a Friday and said it will be here Monday. Not there on Monday...sent me to another pharmacy and verified they had it..no they didn't!!! Not the first time they did this but I can guarantee it's the LAST!!!
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April 2023 by Katie N.
Good selection at this store. This particular location is hard to turn into sometimes with the flow of traffic. I attempted to use my extra care bucks on a purchase, and it would not work. The cashier was confused about why it would not work but offered no solution. The only reason I came in was to try and use extra care bucks before they expired. I will stop in here again if on my way, but I won't go out of my way.
