Budget Car Rental
Car RentalHours:
1340 Ogden Ave, Downers Grove IL 60515 Hours
About Budget Car Rental
Based on customer reviews, Budget Car Rental provides excellent and highly recommended service. Many reviewers specifically highlight the exceptional customer service, describing it as great, seamless, and stress-free. Staff are noted for being courteous, polite, professional, and knowledgeable, taking time to understand customer needs. The service is characterized by a genuine willingness to help, a warm demeanor, and a strong commitment to customer satisfaction. A common theme is the staff's effectiveness in resolving issues with remarkable understanding and speed, turning potential inconveniences into positive experiences. This includes arranging hassle-free vehicle replacements or exchanges, often ensuring the new car is a step up from the original. The rental process is made clear and easy, with attention to detail to ensure everything is in order. The location itself is also recommended as a great non-airport option. Overall, experiences with this Budget Car Rental are described as refreshing, enjoyable, and exceeding expectations, leading customers to highly recommend it and state they would rent from there again.
Most Recent Reviews
May 2026
Shiva was fantastic to work with! We needed a rental at the last minute and he was able to get us exactly what we needed even though it was 20 minutes before closing time! I would highly recommend this location for anyone needing a rental!!
May 2026
Best car rental agency around.
Customer Service Agent always smiling and helpful. Cars are always clean and have a full tank of gas in them, nice selection of different model cars.
May 2026
I'm Mr. ALC Clayton, I rent a car from Shiva this weekend The car was clean. The courtesy was clean. He was very respectful and I'm amazing next week when I rent here again, thank you budget for having a great service person at your desk budget
More Comments(114)
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