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February 2024 by Frank C.
Purchased a flat screen tv from Best Buy. Today the service technician came out to install it. His name was Carlos. Everything was done in a professional manner with no drama and in a reasonable timeframe. This was a big difference from when I used ABT which was horrible. Carlos was understanding in installing and explaining the various features. Exceeded all my expectations.
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January 2024 by Suresh Bhagia
Nice store to shop at, there are some good deals if you know where to look at Best Buy.
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January 2024 by Cliff Maser
Placed order for a delivery that was very easy and quick
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January 2024 by Pearl Martinez
Very quick and efficient
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January 2024 by Dolly Serpas
"Manager" had excuse after excuse to not give me a price match from Walmart, even told me to just go buy the item over there.
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January 2024 by Tom Weiland
Made online pickup
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January 2024 by Dana Giapi
We were looking for the latest ipad mini in purple and it was not in stock at any of the other electronics stores. I found it at this Best Buy as soon as I googled it, and it was 50.00 cheaper than other stores. It took less than 30 mi nutes to find it, find the accessories & check out.
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January 2024 by Ann Zayyad
I came here to put remote start and Manny was a great help he was wonderful tech and helped me out alot recommend this place
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January 2024 by Chrissy
Employees are always nice and helpful (:
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January 2024 by Jeff Talley
The associates were really helpful while I was trying to decide on a TV.
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January 2024 by Ed Ozols
Had my pickup ready. Answered all of my questions. Friendly staff.
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December 2023 by Queen Of my house
Nice store. Clean and organized but it's not what it used to be pre COVID. They used to have more movies and other things and now they have less things. Friendly staff
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December 2023 by Fabiola Davila
Worst experience here. They damaged my range upon delivery and when I called them they informed me they would refund me some money. I’ve had to call multiple times and submit tickets to get a manager or general manager to call me and nothing! It has been over a month! Ridiculous! Terrible customer service.
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November 2023 by Ray J.
I am visiting Illinois for an important meeting, and my laptop suddenly died the day before the meeting begins. I called Geek Squad at the Downers Grove location, in a panic, and got an appointment for within the hour. Bradley, the associate who assisted me, was friendly, knowledgeable, and pinpointed (and solved) my problem so quickly I was a little embarrassed. He offered to clean my laptop while I was there, and the charge was reasonable and gladly paid. I bought the laptop at a Best Buy in California and have never had a problem with it before today. Today's problem turned out to be 'operator error' in a way, so I have absolutely never had a problem with any interaction with Best Buy anywhere.
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November 2023 by Christopher Ray
Brett the manager I believe was very informative. I asked him about two TVs and he educated me pretty well. Answered everything I needed. Would give 5 stars but I had to wait a little longer then I would’ve liked but overall, I got exactly what I came for