Best Buy is a popular retail store known for a wide selection of electronics and good customer service. While some days see fewer staff, making it harder to get assistance, many customers find the store still fun to visit. Customers often appreciate quick and friendly service, especially when calling ahead or during quick in-and-out visits. However, some experiences mention long wait times, such as waiting over an hour for a service advisor, and issues with messy or empty shelves, likely due to high busyness. Despite these challenges, staff members are frequently praised for their kindness and willingness to help, even in difficult situations. A notable example is an employee who went out of their way to find a missing charger for a customer, showing genuine care. Customers also highlight positive interactions at the Geek Squad counter, where employees are described as sweet and dedicated. Additionally, staff members are recognized for their willingness to go above and beyond, like replacing a screen protector or helping resolve problems with purchased items. Overall, Best Buy remains a place where friendly staff and good service shine through, making it a favorite spot for many to shop for electronics, even if some aspects could improve.
Seems like they've upped their game a little since Frys closed.
December 2024
Understandably there aren't as many people working and so no one is really there to help or answer questions. Those days are gone. But best buy is still a fun place to go to.
September 2024
Been here to purchase a Samsung S series ultra phone had to wait for a service advisor for over an hour and the worst part…after making the payment was asked to collect the item from their other store about 4-5 miles away…awful
