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March 2024 by Delia's Salon
I received the most amazing service from Ashley. She was beyond helpful, knowledgeable and very attentive. She went above and beyond and exceeded our expectations. Thank you so much, Ashley!
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February 2024 by Ethan Cummins
Best mattress buying experience I’ve ever had. Ashley was amazing, the most trustworthy sales person I have ever dealt with. She really seemed to care and helped us out immensely
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February 2024 by Holly Marie
CAN I TELL YOU ABOUT THE BEST EXPERIENCE????See seriously, we walked in and were greeted by the kind and approachable, unforgettable, Brian. He was not trying to be pushy...Just wanting to inform us and genuinely cared about getting us good sleep. The purple mattress is where it's at... I'm absolute obsessed it gives you a chiropractor treatment basically. It sits up so you can watch TV. It's a perfect combination of firm and soft and I was expecting $10,000 it's only $2,300. They are a family owned company and they offer price matches and like 60 day rebate or get your money back and much more.
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February 2024 by Linda Balice
Ashley was wonderful. Very knowledgeable and friendly. She knew everything about mattresses. Great experience.
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February 2024 by Caroline López-Martínez
Great service today from Ashley - very patient, kind, knowledgeable, and transparent; she gave me time to decide and compare the mattress price point with a competing store. Moreover - the prices at this store location are fantastic! They match the quality of the mattresses and they have various options for varying budgets. They also have delivery available, which includes moving your current mattress set! Would greatly recommend starting (and ending) your mattress search at this location.
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February 2024 by Glendale Dooley
I enjoyed my experience working with Ashley. Ashley was very knowledgeable, patient, kind and very down to earth wirh me. I connected with her and she appears to be a “People Person”. I hope my purchases today works out for me but if not Ashley assured me we will come up with a solution that would work.
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February 2024 by Jeff Jones
Brian was very thorough and non pushy. He helped us figure out what was the right for us. We were very happy with our experience. Would highly recommend.
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February 2024 by Robert Phillips
Awesome service by Brian. Friendly and helpful. Not aggressive.
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February 2024 by Mike Leone
American Mattress never disappoints by providing quality mattresses at competitive prices. Customer service experiences leave room for variation. Can’t say enough good things about the Downers Grove location on 75th. We have purchased from them 3 times and also referred family members. Their staff is always incredibly friendly, knowledgeable and helpful. Ashley, Store Manager, is an absolute pleasure to work with. Thank you American Mattress!
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February 2024 by Bol Vols
When I came in to look for a mattress, Ashley was very welcoming and kind. I didn’t know much about mattresses but she helped me throughly and with lots of care, helped me make the best decision. She really cares about the customer’s well being. I couldn’t have asked for someone better to make my experience better. The place is well organized and has a wide variety of selection. Thank you!
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February 2024 by Dennis Bolsega
Salesperson Ashley was very helpful on our visit today. She took her time to show us all of our choices and answered all of our questions and added a suggestion or two. We made a purchase and would shop there again.
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February 2024 by morris george
I was shopping around looking for a bed set. I came to American Mattress and was happy to make a purchase for what I was looking for. When I walk in I was greeted by Ashley. She is friendly, knowledgeable of the product she is selling. Highly Recommended.
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February 2024 by Walter Brown
Ashley is amazing and she listened to what I wanted and what I needed, and guided me to great choices. I am super happy with my purchase. Definitely will be recommending Ashley and this location to others.
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February 2024 by gayle szpytek
My husband and I purchased a mattress from this store 3 years ago. At the time he wrote a positive review for this store as the customer service was excellent.Unfortunately the mattress we purchased required a warranty return which will happen.The great news is American Mattress as promised lived up to their warranty policy and we picked out a new mattress with the help of Ashley.We cannot say enough nice things about Ashley She guided us through the warranty process, was in constant contact with us and made us feel great along the way.Ashley showed took the time to show us all of the options for a new bed which made our choice easy in the end.Ashley was completely transparent throughout the entire process and made a life long customers along the way.There are a lot of options out there for buying a mattress, the difference for American Mattress is Ashley. We will continue to shop and recommend American Mattress first because of Ashley and second the quality of the products the company offers.
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February 2024 by Heather Porch
Ashley was great! She was helpful and like talking to an old friend. Good price and nice quality. Mattress fits in the room nicely. The delivery guys were timely and went the extra mile. Would recommend.
