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“This place is the best! They carry high-quality pet food, and have unique things. Their prices are soooo much cheaper than the chain stores and the employees (maybe owners) are so kind and helpful. We drive up from Kankakee county to load up on everything we need a few times a year, and it is definitely worth the drive!”
“My pet has been going to Sara for over a year. She goes every month and we always have a great experience!Sara does a great job and I appreciate that the visit usually is less than an hour and a half, and she’s focused only in your pet during that time.The entire staff is just amazing!!”
“My go to location for the self service dog wash. No issues when I went and they've improved the water pressure and dryer pressure which is essential for my fluffy poodle. Only thing the company as a whole needs to do is get an authentic oatmeal shampoo or change the name to something floral because it severally lacks any component of oatmeal”
“I love stopping here with my son to look at the fish just like my dad did with me =) The store is always clean and the staff is friendly. They don't always have the supplies I need for my cats but when I can purchase what I need from them I always will!”
“Great Pet Shop, Has a huge variety of aquatics and reptiles. Service is always great. The staff is very professional and friendly. Been a customer for years and will continue. Thanks for the great service”
“I experienced PETCO Grooming Salon early this year in March and have no complaints. I looked at reviews before going so I knew the groomers I wanted for my fur baby, fortunately I received one of them and she was my first choice, Donny. She did an amazing job, couldn’t have asked for more and her professionalism character and patience was on point. She seems to love animals and it shows in her work. Everyone else I encountered while there were wonderful too. I just purchased another baby and will be taking them both in for grooming. You seem to have a great staff there, don’t let them get away.”
“Driving down Burnham I would often have the urge to go check out what was in the red barn since it looked so cool, the only thing that kept me from going was not having a dog yet. Fast forward I got a Rottie my fav breed and with all my other Rotties I fed them a certain healthier food, but in 2023 found out the food was now nearly impossible to find went to Teds and they turned out to be an authorized retailer of the food ?. So instantly they became a favorite pet store for me personally, not to mention they also have the best customer service in a time post pandemic when many businesses lack not only good customer service, but customer service period. It’s a smaller store, but they have an impressive variety of every category.Just to illustrate their customer service I later went to grab a big bag of dog food and they were out, but Andrew ( the guy that has in the past carried out my food to my vehicle ) advised me that they would be getting some food in the next day and that he could put my name on it to save it for me and then call me when it came in ( that alone goes above and beyond other businesses ) and sure enough he did exactly what he said and then the young lady that rung me up signed me up for their rewards account , while the other lady I didn’t get her name was advising me of when their deliveries are , so these guys truly understand the important aspects of running a business , they definitely get it. They have higher prices on some things and then some things are cheaper then the big box guys, but when you get service like that it’s best to support it by any means necessary so I will be a customer for life.”
“I have fond memories of the Terry's Aquarium in Lansing growing up, and the Hammond location brings back all the feels. They are extremely knowledgeable about anything aquarium-related you could possibly need to know, and have never steered me wrong. You can tell the staff really cares about all their critters and are always happy to help - and I'm happy to continue supporting this small business over the big pet chains!”
“Best pet store in Chicago! I've been going there for 35 years. Healthier fish than any other store in this city! Tony is alright! Everyone has a bad day sometimes! And he has been working on his feet for 8 hours! Hey lady have some compassion for him, imagine if you worked on your feet for 8 hours and he came to your job and stopped you from going home at the assigned time? How would you treat him? Next time go earlier. I think Tony's last job was a bouncer in a lounge. Lol.just kidding. I love goldens pet store and everyone in it. Tony is a hard worker, he is very helpful to Mr Golden. And he is loyal to Mr Golden. That's what matters the most! If you want healthy fish; then go to Golden's. if you don't then go somewhere else!”
“Based on my experience today at the Customer Service desk, at 16:34:40 accdng to the receipt: EXCELLENTLY REFRESHING.Two OUTSTANDING Hispanic Ladies working there, both the one who helped me, and her companion based on observation and a previous instance. RECOGNITION IS IN ORDER.(How DIFFERENT from some surly black women with whom I have had contact at the Western/95th. store -and DON'T EVEN THINK of calling me a racist, for I have COMMENDED 2 black Ladies there, one a worker and the other a duty manager).”
11AM - 5PM
421 45th St, Munster
Pet Stores
“Adopting was easy and they gave ample information and resources for bringing home a new puppy. Everyone was so sweet and cared about each animal awaiting their forever home!”
“I'f your looking for great nutrition for your dog or cat this is the pet store for you! If your dog is having health issues it's usually the food and good food is the best prevention for trips to the vet. Ask for Cameron he is super knowledgeable and patient when explaining the difference in dog food.”
“Was referred here by an associate to get help with tank repair and ended up not needing the repair I thought was necessary. So, I ended up taking a chance on buying a marine fish. Although, my wife was getting tired of losing fish we'd purchased from a store in Tinley Park and was losing interest from the hobby. I explained my dilemma to the store owner and he agreed to help me win my wife's trust back into the hobby. Let's say I haven't lost any live stock since working with him. Wife is back on board and excited to redecorate the aquarium. Thanks for the great store experience and future endeavors.”
“I've had 7 dogs and all have been going to 7 Seas and Carol. I've been happy, she dies a great job, the feont desk staff are always respectful and kind to the animals. I not always a goof dog mom amd Carol really grooms the dogs well. Thank you Carol! It may not be fancy smancy,but its a great place. Love it”
11AM - 7PM
1700 E 87th St, Chicago
Pet Stores
“I bought a puffer for a really good price because of a moving sale. The owner was welcoming and gave me his card to let them know how the avocado puffer does. I will be back next year and visit the new location.”
“Faith is an absolute pleasure ?? ☺️ she's very helpful and has great customer service skills. She greets customers with a smile, and it's always a pleasure coming in to shop. Everyone is usually knowledgeable and helpful with all of my needs and questions. The store is also clean and well organized.”
“I honestly don't understand the bad reviews based on my own personal experience. I have never dealt with the company directly. However, I have seen the results with the food. I have a Doberman who is used to eating home cooked food, but it was just too much work. She is fussy. I have tried all the premium brands and even imported food on Amazon that was not locally available. I literally bought this food out of interest and desperation. I was expecting to dump in the garbage. Was I surprised! She devoured it and has kept devouring it. The vet has commented on her excellent condition and many other dog owners as well. Whatever you are doing, keep doing it. I understand that you are in a highly competitive industry worth billions of $$$. I trust my dog to choose what is best for her. You have a client for life unless to sell to one of the big conglomerates.”
“Lissa and team are the best! My dog loves going there and always comes out looking and smelling great. Highly recommend if you're looking for an experienced groomer!!”
“I love my local Petsmart. Linda is so friendly and helpful. I'm always happy to see her behind the register when I come in. I know I'll get the best service!!”
“Thank you DONY(Groomer) great work she’s polite, patient and her work is always great!?Also I want to thank Gina for great customer service and letting me know about the app! ?”
“I went with my partner, SYJ because she wanted a puppy. We were greet with a hello from Karen. The place is well lite, clean and no crazy odor. We able to interact with any puppy with paying a few.”
“The service itself is good, the groomers are very nice. However, both times I took my dog in for her special service appointment (she's a bulldog so I can't schedule it with a regular groomer) the groomer was late. Also, one of these appointments was set at 7:30am, before the store opens at 9am. There should be a better process for pet drop off. Right now, myself and other pet owners had to wait at the door outside (25*F) until the other pet owner finished checking in because we aren't allowed to be in the store area while it is closed. You have to go into the store to get to the groomers entrance.... when I picked her up, it was 15 min before opening and i wanted to make a few purchases. The the groomer had said I could walk around until the store but maybe she misunderstood my question because the cashier told me to leave immediately because there is no walking in the store until they are open at 9am. While yes, I get that this may be store policy... it doesn't feel efficient or sensible while the groomer is open and I have to wait around for my dog's special service appointment to be complete. She is not allowed to Stat because of her breed and breathing.”
“What can I really say about PerSmart...except they have a large variety of cat food...which is what pertains to us...and a heck of a lot if other stuff u can find for ur cats too...and also a karge dog selection if food and items...they have birds there and sometimes other adoptable small animals...and i even think i have seen cats there for adoption too...very friendly and helpful associates...and it is nice that people can also bring their pets into the store too...never used their clinic...so do not really know much about that...defenitely worth giving this place a chance....much luv...k”
“I like this pet store. Pet accidents are cleaned up quickly. Organized. Monitors its stock pretty well, so they don't usually run out of stuff. The only issue I have is the curbside service. I've tried curbside twice and ended up going in the store after waiting 20 minutes or more.”
“I love this place! My husband and I use to bring our boxer Chance here, but he transitioned. We now have a Rottie and I called to bring her in and Sandy gave me some helpful information.They are not only in it for the business. She saved my new dog from a potential hazard. Thanks Sandy!!!Yes you should bring your dog here because they really do a great job and I love how their oatmeal bath made his coat smell and feel.”
“No long wait, but it appears to be more dog friendly than cat. Also I thought when I paid for services I wouldn't have to go home and do anything myself but I had to do the tick/flea treatment and to me if I'm paying for a service or something comes with that services than the servicer should do whatever comes with that”
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“It's important to our family to reduce the amount of waste we put out into the world, so we were so excited when Gaia opened! We've been shopping here regularly for our dish soap, dishwasher powder, hand soap, laundry detergent, and fabric softener. We've also purchased other household items, skin care items, and even products for our puppy! Highly recommend for all your eco-friendly products and helping you reduce your carbon footprint ❤️”