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March 2024 by blksybyl1
Good selection of seasonal and off seasonal items. Large diverse inventory to select from
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February 2024 by Rafael Otero
Friendly staff.. Great place and service
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January 2024 by Charisse Drakeford
The Blue Raspberry pack of four was on display for $.50. But I was wrung up for $2.00. When the cashier called the manager she call for a price check. It is as $.50 for single but no singles displayed. She told me to meet the guy in the back and tell him. I did. By the time I got back there he had changed the tags to $2.00. Then told his associates what he did and what it read. I said it’s the principle if you don’t honor which you have I asked for a refund. I will NEVER purchase food item’s from them again. If it happened to other items I will stop all together.
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January 2024 by RICKY ROBINSON
Now has a grocery section , who new
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December 2023 by Shadowless Cloud
I am about customer service. You have great employees.
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December 2023 by Della Dickey
Ordered online..Not ready when recvd email. Staff looked for 1 hour for the missing parts. Dept manager said "she would do nothing". We sent an email to store manager and never responded (that was sent 10 days ago). Got an email from customer service that nothing will be done..prices low enough. I thought the manager would like to know just how badly most of his employees treated a customer..guess not. Maybe he knows and maybe he does not care. So disappointed..my money spends the same everywhere..but never at menards in Dolton and very questionable at other menards locations.Thank you for the canned response..it means nothing to me. You have our email address; we tried to solve this before this was posted but you and your company do not want to be held accountable. I am not going to waste my time trying to contact you..if you care you will be in touch with me.December 10th and still nothing from menards..does not surprise me. Worst $300.00 purchase ever made!! I would think a good manager would like to hear how his employees talked and treated a customer. All I can say is wow!!
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December 2023 by Mario M
I promise, I go out of my way to avoid this Menards even when it's convenient. Having been a former retail manager and a current business owner, I'm just always awestruck by the lack of care and effort put into providing a good customer service experience. Every now and then I'll go in for a quick item and everytime im quickly reminded why I go elsewhere.
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December 2023 by Barbara Keys
We shopped at the Menards stored in Dolton to pick up an on-line order. When no record of the order could be found, we realized we were at the wrong Menards. Department Manager Maurice T. came to our rescue and saved the day by helping us fill our order at the Dolton store..
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December 2023 by Walter Hicks III
Overall, the experience it is great when i shop there. But, Undercover Security does a bit much of being obvious they are there and following you while shopping. I guess a new sense of urgency has arisen from the prior years past infractions !!
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December 2023 by Ivan G
The assistant manager electronic RENEEF Assistant saw me standing there, asking for help, but she decided to go and talk to her friend waiting more than 10 minutes with no help at all really is disappointed nobody else helping
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December 2023 by A Riley
Service is always good*****Handicap accessibility-*(Never have more than (2) mobil carts) too many senior shoppers without access, waiting!!!
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October 2023 by K (Untitled)
Don't go here. They never have the supplies you need and the manager is extremely rude when you bring up concerns. The whole "email us your issues" is a fake acts. Because I have emailed them issues and they never responeded to me.
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October 2023 by Seth Theresa
Love small town stores. They very friendly and they give you their undivided attention to make sure you have that one on one service. Also if you can't find it in a big box store chances are they have what you need.
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October 2023 by Umbreon
Lillie A T and Rickey J took my rebate that I dropped at the Tinley Park Menards location and used it at the Dolton Menards. My name and address is on the back of the rebate. They could (should) have returned it to the front desk. I reported the rebate missing BEFORE it was used by Lillie and RIckey, and Menards Customer Service got back to me 2 days later saying, "It's been used. We can't do anything." They even acknowledge Lillie A Thomas and Rickey Joe stole it, but Menards wont help. They ignore most of my emails or take days to reply to them ignoring several questions I asked. Do NOT support Menards. They are no help when dealing with stolen property. Not really shocked consider this is the same company that hiked the price of bleach clearner during the pandemic. A police report was filed with Tinley Park Police Department.
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August 2023 by ice Phoenix
Everything I need for my home. Tools, garden supplies, cleaning products, batteries, and the garden section has some ok flowers. Also they have a decent Halloween section.