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March 2024 by Katlyn Tannahill
Everyone was extremely nice. The doctor asked permission to hold up my eye lids as I have hooded eyelids. She was extremely kind. I am so glad I made the switch from my old eye doctor to here!
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March 2024 by Tv service Only
1. Not a large selection of glasses.2. Selection they do have is ugly and outdated and glasses on display were dirty.3. Dr and staff have no personality or bedside manners. Rude from walk in to end. Front desk women chit chatted under breath about people in store. Employees at a funeral home interact better with customers.4. The faucet in the exam room was disgusting. It looked like its hasn’t been wiped down in years.5. Very old equipment.6 Equipment was NOT wiped down between uses. I know for a fact as I was in the room with previous patient, then my turn. Nothing was wiped down with alcohol wipes.This was a location of convenience, I will continue to research for a better provider.
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March 2024 by Wes Phillips
I had a great experience here! They got me right in, tested my eyes; listened to my concerns and helped me get the best deal I could! Currently waiting for the glasses to be made.
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February 2024 by Rodger VanAusdal
Pretty good over all. Everyone was friendly and helpful.But like most eye glass places I have ever been to, seem kind of secretive about line by line pricing. Just want to give you a total. Especially if insurance is involved. I don't get it.
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January 2024 by Rick McCanse
I called to arrange to get new frames for my glasses. I told them I would be there this morning.When I arrived, after twenty minute drive, they would not sell me the frames without a new eye exam.
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December 2023 by Kent Wagner
Really bad customer service overall. Went to pick up and they didn't make sure the glasses fit right, which I found out is something most places normally do, (I'm new to glasses) just got rushed out the door. Went back today to get them adjusted and I was going to bring that up, but the person who was there could not have cared less that I was having an issue with my glasses. The fact that one customer was there was clearly a bother. I'm normally the type to say something vs doing a review, but it became obvious after about 10 seconds that would have absolutely done zero good and just been a waste of my time. Will go anywhere else, never here again.
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December 2023 by Sarah Nevling
The staff and doctor were great, but the prescription I got for my contacts are wrong and I'll have to go back and then return the contacts they bought me without giving me a trial period first with the new ones. Unfortunately I've had issues like this before with chain eyecare places. Going to stick to local docs from now, on.
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November 2023 by Crystal Taylor
Prices are outrageously high for the quality. A $69 pair of frames had a final cost of over $350. There really wasn’t anything crazy added on. Yet the $189 frames came out to be around $342. That doesn’t math. So I had to “dumb” down my order to plastic lenses, no bifocals, no special coating, one pair only and it was still $236.67. On the customer service side: a new girl was helping me and she was very kind and apologized for taking so long. She was doing her best. However, the one other “front desk” associate was too scatter-brained to juggle her responsibilities and train someone. And my Lord she would not stop talking!Update: my glasses were sitting in their office for 10 days and I never got a phone call. Lowering my rating. Avoid at all cost it’s.
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October 2023 by Adalyn hitt
they did really good, they did everything really well they were nice and respectful and they were quick
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August 2023 by Kale Aluli
The experience with Shopko Optical (Dixon) was excellent in all it’s manner and service. From the first call to make an appointment to the greeting and first sit-down, Bill was welcoming, professional, and clear in every aspect of the appointment. That can also be said for the Optometrist, Dr. Sweetha (sp?), and the Optician, Kaylee. EVERY aspect of both of them mirrored the high professionalism and service that should be industry standard.If there is a scale of 0 - 10 to rate Shopko Optical (Dixon), then 15 is an understatement.Perfect time, perfect appointment
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August 2023 by Sheri Hill
I was warmly welcomed when I arrived. The optician was very professional. My optic tech helped me find a new style of glasses. Thank everyone for there service.
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May 2023 by Willie Mangrum
Very professional and friendly staff, explained everything so I could understand and got my new glasses in under a week
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April 2023 by Jim Gainey
Maureen and I had a very pleasant experience at Shopko Optical on March 23. Kaylee was very courteous and helpful as were the other staff members. Kaylee and Kaitlyn went out of their way to help us find the best number of contacts to order for our insurance. Thank you very much ladies.
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April 2023 by Karen Thompson
Dayna was so sweet and kind…she was really helpful..I was really happy with them all…I would highly recommend them
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March 2023 by Fern Boehne
The office was very welcoming and all staff very friendly. The young lady was the best with helping me to find the best frame for me. She was patient with me because I didn’t know what I needed for a good fit for my face. She was very knowledgeable and her name is Kaylee.