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December 2022 by chad conderman
Very friendly and professional!Service: Oil change
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October 2022 by Bob Heard
Great experience working with Kobe St. Pier to purchase a new vehicle. Everything went quickly and as promised.
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August 2022 by Eleanor Stever
I have taken two vehicles to get them serviced at Ken Nelson Cadillac. I found them to take care of the situation thoroughly and to give me the best price at the time. This is a “go to” place That puts the customer first and their safety.
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April 2022 by Rhylie Erdman
I had a great experience. I went in just to look. I wasn’t really going to buy a car today and Austin Sheffield worked his magic and got me the perfect car with exactly everything I wanted. Austin was amazing and worked very well for us. All of my family will be coming back here in the future to get their new cars.
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April 2022 by Ron Browning
Great experience in purchasing a new Cadillac CT5
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March 2022 by LeeAnne Newman
I had thee most wonderful experience with Kade purchasing my vehicle! He was so polite and very considerate! Helped me to pick out the perfect car for me! Definitely will be returning to him for my vehicle needs! 10/10 recommend!
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March 2022 by Jeff Jacobs
Great salesman Ron and very friendly staff very satisfied
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November 2021 by Elle Hernandez
Austin Sheffield was the absolute best salesperson! The whole company was just as fantastic. Very knowledgeable and only wanting what’s best for the customer. Will continue to purchase my vehicles here from here on out. Austin gained a customer for life!!
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October 2021 by Jasper Grasty
My last two cars came from here. A 2008 VW rabbit, and a 2019 Chevy spark. The spark is a certified pre-owned and i love it. They are always so friendly, I love the entire staff I’ve worked with. They even drive the spark down for me the first time so we could look at it, test it out, and make sure it was the best car for me. 10/10 recommend! If and when the need arises for me or my family we plan to stick with ken Nelson!!
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September 2021 by Lopez Western Wear Jorge
Best service on town and really helps on financial needs
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July 2021 by Erik B.
Took my jeep renegade in for service. The turbo charger was covered in oil. The car had 24,000 miles on it and is still under warranty. The service manager tried to scam me into paying $128 diagnostic fee. After threatening to call jeep customer care they decided to waive the fee. They replaced turbo which of course was not covered by the warranty. Of course covid happened and I didn't drive the car much but when I did I noticed the fuel mileage had dropped from 35.8mpg to 29.6 mpg. When I bought it back in to complain again I was told I would have to pay a diagnostic fee. Again I threatened to call jeep and the scheduler went to get a manager who was a complete j*** about fixing what they did but he waived the diagnostic fee. Spent 3 hours on a Saturday waiting for the car to be told nothing we can do about it. We have a call into jeep. Been 4 months not a peep. Now the clutch is leaking fluid inside the cab, the carpet is full of DOT4 fluid. Almost $900 to fix a master cylinder with 31000 miles on.. Anyone want to bet the carpet is still full of fluid when I pick it up.
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May 2021 by Thomas Krueger
Never been here
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March 2021 by Bob T.
Worst dealership experience ever. Every person we talked with lied, made mistakes or did not do what they said the would do.
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August 2020 by Michael M.
Although I decided to purchase a vehicle from another store Blake in Sales and Clayton in Finance treated me awesome. I would highly recommend KNAG for a dealership. Both of these gentlemen, went way above the call and deserve a five star rating. This store is 60 miles one way from my home but definitely worth the drive.
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July 2020 by Josh B.
I purchased my vehicle Friday July 3rd, 2020 and today Monday July 6th my vehicle started making grinding noises coming from the transfer case. I called the dealer to ask them what to do or where to take it to be checked out and foxed. They quoted me the law that it's not covered due to me driving over the 500 mile limit for a used vehicle. I flew to Chicago to pick up the vehicle. They picked me up in the vehicle and drove me to their dealership. 3 hr round trip. Then I had a 227 mile drive back home. So now I'm over my miles and they tossed me to the curb. Then after being talked into purchasing their extended warranty for 3,000 they just now tell me I can't use it for 30-45 days. So now I'm stuck with a broken vehicle. Not good customer service and a crappy way to treat a customer.