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February 2024 by Keeta Evans
Came today and it was my first time there. I brought the work van in as it was overdue. It's got lots of known issues and they were awesome about those. I got new air filter too. I had just come from getting groceries and didn't have enough cash on hand. Went to use my card and I couldn't find it. My roommate used it at the paint store yesterday and forgot to give it back. The guys were super about it as I was having a nervous breakdown haha. After a crazy phone call It was in his jacket pocket that was sitting in the van so I used what cash I had gave them and the card for the balance. These guys are awesome and my van is quiet and running smoothly again. Thanks you guys have got a new regular customer. I'll bring my car in too when it's due. Plus your closer to home than where I used to go. Luckily I stopped by as it was my day off and I was in town running errands. Thought I'd give jiffy lube a try. So glad I did. Thanks guys you rock?and so gentlemanly too.
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December 2023 by Rachel Adams
This was my first time here. These guys were absolutely TRUCKIN IT to get my oil change done. And they were so polite, opening doors and even going so far as to open my car door for me!They were so friendly and so fast, in and out in about 15-20 mins. Definitely will be back!
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December 2023 by Tristen Duford
Second time coming here, both times horrific. First visit, I waited over 1 1/2 hours (with only one car ahead of me) for an oil change, and nobody knew what they were doing - very unorganized. This time they didn't put my car in park after 'parking" it and it literally rolled off of their ramp and almost hit the garage door-- they said "it's just that time of night" while laughing. When I asked them for the corporate number after they lied about who was their manager, they said they couldn't give that number out. Definitely avoid going here, 10/10 do not recommend.
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November 2023 by Elizabeth Carney
I had an oil change with a cabin filter change. (Air filter had been recently changed.) Polite, friendly staff. Quick service included topping engine fluids, checking all tires and re-inflating 2 tires, vacuuming front seats and floors. In and out quickly.
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November 2023 by David Crost
Excellent service. The staff was super friendly and I couldn't believe how quickly they performed the oil change while busy with a full waiting room of customers. I will definotely be going back.
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November 2023 by sue german
I was so pleased to have an honest answer when I asked if my tires needed to be rotated. I was told, "No, we don't recommend that for your car." That makes me trust Jiffy Lube.
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November 2023 by Joel Bové
Tobias & the crew were quick and efficient. They were honest and professional about the services I needed. Excellent experience overall.
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October 2023 by David Copeland
Started off good, but went down hill quick. Took 2 1/2hrs to do oil, fuel, and trans filters. They pulled wires off the fuel filter sensor and had to replace it. Then put the filter on without the rubber seal, and fuel was leaking out of it. Not a positive experience
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September 2023 by Emma Smith
Terrible service. I attempted to get my oil changed there. Team told me that my car was missing a freeze plug and actively leaking oil all over the motor. Told me if I kept driving it like that it would die. Of course I was freaked. I took it to a trusted body shop, only to find out that I indeed was NOT missing any freeze plugs and my car was in tip top shape. Except that it needed an oil change. Very unhappy
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September 2023 by Dan “Dan Xan” V
This team is stellar! I went in on a very busy day. Understandably, they missed my wipers. 2 days later after realizing I didn't get new wipers I went back. They were on top of it as soon as I showed them my receipt. They made it right without a squabble. That's great service in my eyes. 5 stars!
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September 2023 by Joe Lewis
Always do a good job for me with oil change in my 6.7L Ford diesel pickup. Have done trans, trnasfer case and both differential lube changes too. Good job, no leaks and reasonable cost. I recommend them!
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September 2023 by noel greene
The young lady managing operations was knowledgable and excellent. The guys in the shop had me out in no time. Air filter, oil and lube, and new wipers. Great crew.Troy
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September 2023 by Comedy LIZZY LIZZY
As soon as I drove in I felt taken care of,I was self conscious of my back window that's taped up be ayse the motor dosent work on it,but they were so kind and we laughed about it.Also they worked as a perfect team together.Also I'd like to give a big shout out to the Awseome young lady that works there,she also gave 5 star treatment. Best jiffyube iv ever been too.Services: Air & cabin filter replacement
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July 2023 by Kara Spencer
I love this Jiffy Lube location. They are professional and very thorough. Never had a bad experience there.
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May 2023 by James Pontnack
I was thoroughly satisfied with my service at Jiffy Lube, this time. The staff was knowledgeable and polite. The manager was knowledgeable, as well, and very polite and respectful. She's running a tight ship! Very refreshing to see the Dixon, IL Jiffy Lube getting back on track. I'll come back!Service: Oil change
