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“I love the friendliness of the staff! They are always willing to help you with whatever you need. And, everyone is always smiling, which is rare to see at a business nowadays.”
8:30AM - 4PM
413 S 34th St, Mt Vernon
Banks
“My mom and I went in today to get financing for a place for myself. We dealt with Pharrah Decker. I'm in a bit of a situation and expressed to Pharrah that we needed this process to be expedited as much as possible, and she was absolutely amazing. She was so kind and thorough. She went above and beyond to help me out. She gave me information on some things I'll need moving forward and was just in general, wonderful to deal with. I've been through a few home loans, and this one was by far the best experience I've ever had. Pharrah gave me such peace of mind. She's so knowledgeable about what she does and really makes you feel comfortable with your choices. I can't recommend her and this People's National Bank branch enough! Thank you, Pharrah, for all you did for me and my mother!”
“I brought my son here to cash in his piggy bank. The lady (I believe her name was Angel?) Walked us through every step of the way, was patient enough to listen to everything he was going to buy with his newly acquired $30, and even let us go back and look at the machine that sorts the coins. Then she insisted he take two suckers, one for now and one for later.I've been a member of this bank ever since I got my first job, and this branch in particular has always had the best staff. I go out of my way to come to this location and am always rewarded for it.”
“I recently did the first time homeowners’ loan through Community First Bank of the Heartland and I am so thankful to have worked with Karen Pelker through this experience! There truly is not enough words to explain how great she was to work with. I was completely clueless on how to even start this process and she explained everything thoroughly every step of the way and provided all the best options available for me. I highly recommend Karen for anyone looking to buy a home!!”
“Out of any bank that I ever banked with by far this is the best bank the employees there are always so sweet n professional I've been banking with wood Forrest for over a decade and will be loyal for another and another thk you mt.vernon staff y'all are #1?❤️?”
“At the Mt Vernon Illinois branch today, April gave fantastic customer service. She was courteous, professional and helped out even when she didn’t have to. Thank you April for making my wait shorter. They are lucky to have such a great employee!”
“The folks that work for this Bank have been absolutely wonderful in helping me to have an excellent banking experience with them.They've all been very professional, kind and understanding . Being a person with a debilitating disability , these folks have made what would normally be difficult for me to do, so much easier to get done.God bless y'all and thank you for your wonderful service.”
“I love that this bank is all about customer service. Every employee is stellar, but especially Sam. She really shines! She genuinely interacts with her customers, pays attention, remembers what they say and builds conversations off of previously discussed topics. She makes me want to do any banking business I have there!”
9AM - 4:30PM
3303 Broadway St, Mt Vernon
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“I've only ever used two banks. This one is the best! Great customer service from Brittany and Paxton. Along, with the manager that helped me set up a savings account for my sister's.”